Awintura Casino - general discussion (page 4)

I'm already flooding their social media with comments. I started the same way as you, except they haven't processed any of my withdrawals. They owe me CLP 1,800,000 since January 27th, and their response now is that they don't know when they're going to pay, or even if they're going to pay at all. I filed a complaint with Casino Guru on January 29th, when they started unilaterally changing the withdrawal conditions (from 3 to 5 days, then to 14 days, and now "indefinitely"). At least they could tell me: "We'll pay you in two years," but nothing, they haven't said a word. Yesterday I posted my Awintura review on Casino Guru, and they say they have to wait for the complaint to be resolved. This is too late. If they don't pay, they're criminals, and if they pay with this delay, they're a terrible, absolutely terrible online casino that I wouldn't recommend to anyone. At this point, I think they're trying to scam me and steal my money.

Avoid playing at this casino. If you win, they use a whole network of tricks to avoid paying you. The worst experience I've ever had.

Hello, I understand it may feel weird, especially when a complaint is taking longer and includes a high disputed amount. Well, just a note, if you don't mind: the Safety Index as a mathematical formula will be recalculated once the complaint is closed. On the other hand, thanks to your forum effort, all players can read your post and follow all complaints. The information is here, and the Safety Index update is the final step in closing the matter.

Therefore, I'd like to thank you for all your efforts, as well as for your patience with the complaint and the user review. I truly hope the outcome comes soon and it will be positive!

Thanks Radka

I would appreciate your support in handling the complaint.

Thank you

Don't play at Awintura casino. If you're lucky enough to win, they'll use all sorts of tricks to delay your payments without giving you any explanation. I've been waiting for over a month for a withdrawal of CLP 1,800,000 and they haven't even been able to tell me if they'll pay me. I played the Pragmatic Play slots: 5 Lions Gold and The Ultimate 5

As far as I can see, the complaint process is currently waiting for the casino's response to this matter.

Hopefully it won't take longer than necessary.

I'm still waiting for my withdrawal from Awintura. After 30 days and filing complaints on Casino Guru, all over the web, even YouTubers deposited 50% of what they owe me. They still haven't given me a date, deadline, or anything for the remaining 50%. This Awintura casino must have serious liquidity problems. They tell me my account is being verified, but it's taken them 30 days to verify a few hours of spins. I absolutely do not recommend this casino. If you win, you'll need a lawyer to collect your money, if they even pay you.

I had the exact same experience with Awintura Casino, and I honestly think it should be blacklisted. They just make excuse after excuse, and when you meet the deadlines they themselves set, they invent new obstacles to avoid paying.

On February 14th, I requested a withdrawal of CLP $1,324,000 and to this day I have received absolutely nothing. Since then, they only keep asking me for more verifications, documents, and reviews, constantly changing the payment dates.

I've asked almost every day, and their support only responds with generic messages and no real solutions. It feels like they're just trying to drag things out to avoid paying.

It should be noted that I deposited CLP $650,000 on this platform, so it is real money.

I demand immediate payment of my withdrawal. If this is not resolved, I will continue to escalate this complaint publicly to warn other users.

I do not recommend this casino.

Hello, I believe you already escalated the complaint by sharing the details here on the forum. 👍

Let me add a direct link to help others see the complaints submitted with their own eyes.

All complaints related to casinos are to be found here 👈

(Please use the search bar to filter cases related to concrete casino.) If you can't find the casino, it's due to local gambling laws, which we can't change. 🙁