A Big Candy Casino - general discussion (page 9)

They paid me already I thought they will lie to us. It took 3 weeks to get my 1000 withdrawn but bitcoin took fee 106 which is so high.

Just curious, do you have VIP status at Abigcandy?

I have also successfully secured one withdrawal from them. That was about 12 months ago.

They have failed to process anything since. If you got one, that's great. Take your money and never play with them again.

Good luck getting any other withdrawal processed.

Depositor

I think those that have a status(Depositor, VIP) will get one withdrawal. Those who have no status never get their payments. I’m also banned from using bonuses.

I been deposit maybe 5 times until my first won.

I know this casino is really slow with withdrawal process

Did you deposit play or just using their bonus ?

Hi

Yes my first deposit and they paid me already it been 3 weeks harassment them every day.

Lucky i deposit $40 and won my second withdrawal. Let see how long it will take and get pay. If this time i get my pay then I'll consider as this case close.

Let wait for my second deposit ! Hope they not making any excuses !!!!

So it is a success indeed. My question, though, is: Is there information about the fees in their terms?🤔

Surely keep us informed about any further developments.

I deposited using a bonus promotion called Power Spin. Achieved required playthrough. There isn’t a reason why my withdrawal has been delayed other than incompetence and dishonesty.

I deposit through inbox coupons 240% 50 spin.

Always deposit 40 to 50 $.

Let hope my second withdrawal come in now still proceeding. Once it approved then there is hope !

Hello, my name is Iozzo Mary Helen, I played at an online casino located in Australia, the name of the casino is www.abigcandy.com, I won $4000 with them on March 31st, I chatted with them and they told me that everything is ok and that the money will reach my bank account in the shortest time, and on April 30 the funds were deleted. I contacted them on chat and they told me that I mixed up the funds and that the money will no longer reach me. But I have not made another deposit or withdrawal during this period. It is a big SCAM not to play at this casino.

Hello. I am really sorry about all this, but I think that you didn't completely understand the meaning of mixed funds. If I may, I could try to explain it to you. It means that you have played with the bonus, and your bonus and real money were mixed together, which is why you were not able to withdraw the money.

You can see the explanation in your complaint as well. Unfortunately, our complaint team won't be able to help you any further in this matter. I hope next time you will be more aware of this, and if you have any questions, please do not hesitate to ask. We'll be glad to help.

Thank you for the information.

WELL AusPlayer15

You probably ✅️

I am worried now my second deposit 3800$ still pending after a week. Before they approved in 5 working day then another 2 weeks to get payments which all up 3 weeks.

Update with big candy they approved my second deposit 2500 and fee is 108.50. Fee is extremely high.

800 withdrawal still pending maybe next Monday or Tuesday hopefully.

Anyway that would mean 10 more day . 3 weeks to get my fund. All up 3 weeks time from the withdrawal. Which is really long waiting time. NOT complaining hope it come through !

Thank you for the update. I am really glad you have received the money, but I still do not understand what the fee you wrote about was for.🤷‍♀️ Did you get any explanation about that, by any chance? We'd really like to know what is it about, so also other players can get informed.

Upgrade bad new !

Be aware Guys!!!!

Big candy 🍬 casino is not recommended !

I was lucky to get my withdrawal money twice !

1st $1000 》 fee 106

2nd $2500 》 fee 108

3rd withdrawal never approve until now! Since 20 June til now ! More than 10 working day waiting which is late.

Customer service reply chat all the time keep answering the same answer high volume withdrawal bla bla bla. Email them they don't reply !

So this is no good who would wait 2 > 3 weeks or months just to withdrawal money !

So this casino is hopeless, I thought they pay on time in 2 weeks which is still late but money safe.

Now i am cautious

Hey!

Three weeks you say? Wow, I would not be over-excited in staying too 😀.

Anyways, thanks for sharing the fees, pretty handy I'd say.