5 months ago
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I understand why the other person was so angry, I did pay attention to depositing the next 300 mxm
Then they asked me again for 300 mxm because I needed to release the payments for the VIP level in which I was.
until I exceeded the amount of $10,000 and a message appeared on the screen saying that I had exceeded the VIP8 level and that I would only deposit another $1000 more and all charges and restrictions would be released.
talk to your service attention
They evade everything I told them with respect, but the whole time I was talking to them and they evaded what I asked them directly with their decency.
entiendo porqu la otra persona estaba tan enojada yo si hice caso a depositar los siguientes 300 mxm
despues me volvieron a pedir 300 mxm que porque necesitaba liberar los pagos por el nivel VIP en el que me encontraba
hasta que llegue a superar su monto de $10,000 y me aparecio un mensaje en la pantalla que decia que supere el nivel vip8 que solo depositara otros $1000 mas y se libera todo cargo y restriccion
hable con su atencion a servicio
evaden todo lo que les decia con respeto segun pero todo el rato estuve hablando con ellos y me evadian lo que yo les preguntaba directamente con su segun decencia
May I ask you what is the issue now at the casino? Have you requested a withdrawal, perhaps?
Precisely
They answered me all the time that it would be possible but it ended up with an obstacle. I already have more than $20,000 and they want me to deposit $1000 more so that I can withdraw everything
Precisamente
Me contestaron a cada rato que si se iba a poder pero terminaba con una traba ya tengo más de $20.000 y quieren que deposite $1000 más para que ya pueda retirar todo
I understand now. Have you deposited more money, though? Did you try to request a withdrawal from this casino by now?
Can anyone tell me if this casino had ever paid out??
Why are they allowed to operate trade take people deposits instantly without verification and when u try to verify u can't. I've won over 20k and I can't get a response from anyone. Please can someone give me a answer?
Have you requested the withdrawal, and you cannot get verified now? Is that right? What exactly is the reason that you cannot get verified, please?
Try to describe this issue better, please, so we can try to help you out somehow. We'll wait for your reply.
Hi, from what I understand from the screenshot they sent you to become a VIP member using a deposit. Also is it specified how much you have to deposit ? You can't withdraw money without being a VIP member ?
Do I understand correctly ?
deposit to play, I
They first asked me to withdraw only 10 pesos for security and linking my account, now that I have money to withdraw, they don't allow it.
deposite para jugar , me
pidieron primero retirar sólo 10 pesos para seguridad y vinculación de mi cuenta, ahora que ya tengo para retirar no me lo permite
Because they do not specify before starting to deposit to play that they do not accept foreigners from Mexico and that you cannot withdraw, only deposit to play
Porque no especifican desde antes de empezar a depositar para jugar que no aceptan persinas desde méxico y que no se puede retirar, solo depositar para jugar
I don't get the amount I have to deposit to be a VIP member. You can't withdraw without being a VIP member and from what I see with other people, if I deposit it will only let me withdraw 10 MXN, I don't know if I should take the risk and see if it will let me or not risk my money
No me sale el monto que hay que depositar para ser miembro VIP , No se puede retirar sin ser miembro VIP y por lo que veo con las demás personas , si depósito solo me dejara retirar 10 MXN , no se si arriesgar y ver si me deja o no arriesgar mi dinero
deposit to play, I
They first asked me to withdraw only 10 pesos for security and linking my account, now that I have money to withdraw, they don't allow it.
deposite para jugar , me
pidieron primero retirar sólo 10 pesos para seguridad y vinculación de mi cuenta, ahora que ya tengo para retirar no me lo permite
Because they do not specify before starting to deposit to play that they do not accept foreigners from Mexico and that you cannot withdraw, only deposit to play
Porque no especifican desde antes de empezar a depositar para jugar que no aceptan persinas desde méxico y que no se puede retirar, solo depositar para jugar
Well, that makes a little more sense now. Still, that would be incredibly unjust. Has the casino specifically informed you of this? If yes, could you provide a screenshot?
There is still another crucial component to all of this: which country did you select on the registration form at the casino? Our information indicates that they do not, in fact, allow players from your nation; however, if this were the case, you should not be able to sign up without first getting past the restriction.
Could you please help me with the details?
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