20Bet Casino - general discussion (page 8)

Hello Jaro, I have another good news; 20bet casino just sent me another 4k to my Skrill account. In total I have already received 18k from 20bet casino these days; I still have more than 7k in my 20bet casino account, since I have continued playing and winning money at the same casino. I am sincerely very grateful to the GURU casino team for helping me so much on this very delicate issue. For now, I say goodbye and of course, I will continue updating the process of my withdrawals from the 20bet casino until I have withdrawn the entire amount of more than 25k from the casino. Then I will change my negative review towards the 20bet casino, since thanks to you they are responding positively to the complaint sent to the GURU casino. Have a happy Thursday and best regards to all.

and I've been playing 20bet for a year, I'm very happy with fast deposits and withdrawals, lots of live broadcasts.

and best of all, a lot of bonuses and very good contact with the vip manager.

I would highly recommend

Dear trik.

You are obviously deeply convinced you have not done anything wrong, thus, both the casino and Casino Guru harmed your rights, is that so?

On the contrary, you were proven wrong - by using your wife's payment option, you actually breached the terms and conditions significantly. Please be smart and learn from this mistake:

"Many casinos verify the players' identity documents only after they submit a withdrawal request. So you may have used a third-person payment card several times for depositing, but as soon as you requested a withdrawal, the casino asked you to pass KYC verification. When the casinos find out that you used funds that did not belong to you for depositing, they are eligible to close your account and forfeit all your winnings.

I regret that I am unable to offer further assistance. Although we can not resolve this case, please feel free to reach out to us if you encounter any problems with another casino in the future. Based on the reasons mentioned above, I must reject this complaint. Thank you for your understanding."

https://casino.guru/20bet-casino-player-s-account-and-winnings-have-been

Accusing the whole world around you gets you nowhere, I'd say.

Take this as a final warning, though. Any other post containing abusive language or offending anyone, including the casino, will result in an account ban.

How much did you manage to earn?

Hi, it's perfect that every time you come you have a good report and you get another part of your money. I'm glad we could all help and it all came to a happy ending - well, not quite yet, but it's getting closer to it when you get all money. 

Anyway, be sure to keep us updated on further progress and hopefully you will have everything in your account as soon as possible. 

As for the user review, I'll be looking forward to it and will be curious to see it. Have a nice Friday as well. 😊

Hi, good to see positive reactions on the forum towards the casino, because it's not that common. 

Can I ask you how long did it take you to make your withdrawal when you say it was quick ? 

Additionally, do you often play with bonuses ? 🙂

and it's true I was left without 3510.00 euros

Hm, you already replied to a year old post. But I'm still sorry that your situation couldn't be resolved and the casino didn't respond to your complaint. It's a great pity, because lately there are some players who, as you can see, are getting their money. 

Obviously, this casino is not for you anymore. Are you playing somewhere else where you don't have similar problems ? 

Good morning everyone.

I have a 20 bet case, with not being able to withdraw. I see that it is something that normally happens to many of us who try this betting house.

In summary: I deposited with a VISA credit card, later I wanted to withdraw and a VISA credit card is not active, only MASTERCARD. Later I made a deposit with MASTERCARD, I could not withdraw because I had not made bets with that deposit, I continued to make, I tried again and unfortunately it was rejected immediately.

Bet20's response was: try another method, they don't really give further advice on which methods are compatible or can be chosen.

Currently I have tried with a cryptocurrency, but I also have problems, since I sent the deposit, I get it from Bitcoin but it does not reach my 20 Bet account.

This is a summary, I have spent days trying to solve it with them, but they don't give me much response, I just tried other methods without trying to personalize or help me.

It's quite frustrating.

Can you help me here in any way?

Hello, according to what you describe, I see that you have a problem with the withdrawal. I wanted to ask you if the casino gave you an alternative or a way to withdraw if you can't do it with the same method you used to deposit, but I see that you didn't get to a solution. 

However, if the casino is unable to help you with your withdrawal, then I would recommend lodging a complaint here on this link. I would like to add that we give casinos 14 days to resolve the withdrawal issue, so you may have to be patient for a while. 

Do you think it's worth it ? 

Good morning, yes, maybe you were lucky, I was unlucky, I still thought that with your help, I would go and get it, I'll talk to them, send an email, nothing

Hello Jaro.

Right now I made a complaint in the link you shared with me. I've been waiting for a couple of weeks, I don't mind waiting knowing it can be fixed, thank you very much.

I'll wait.

Yes, I believe it is not pleasant, especially if the casino does not respond at all and the complaint is finally closed as no reaction. I suppose the most reasonable thing to do is not to play here if the casino doesn't even respond and doesn't even try to help. I'm sorry. 

I certainly don't want to promise that the case will be solved, but our team will do everything in their power to try to help you. I firmly believe that the casino will also be helpful and willing to deal with this problem. 

I wish you a fair resolution and I hope it turns out well. Keep us updated if you have any news. Good luck. ☘️

The site sometimes makes profits. But especially for depositing money and getting the bonus, the codes are invalid. You need to write Medaj and get it. Most importantly, Alexa is very helpful. Without him, I would have left the site. I left once, but he convinced me to come back. 20bet should take Alexa's good intentions as an example. He should also try to win

Glad to hear you seem quite satisfied there. Just didn't get "who should also try to win"?

Share more, if you don't mind.

Hello can someone help me? I have a problem paying 14,000 EUR. Verified documents. Please help

Hi there!

You know, without further details, I'd say we can only ask questions at this point.

Luckily, the complaint has been approved, and is waiting for your update. So, if you don't mind, follow this link 👈 I, for instance, did not find out when exactly your withdrawal request was submitted.

Can you help me with that, please?

Something new from the casino during the weekend, perhaps?

Hello and please help, 20bet.com casino does not want to withdraw my money of €14,000. I've been waiting for 2 days now. I've never waited more than a few hours. I'm afraid I won't get this money.