20Bet Casino - general discussion (page 7)

Hello, friend, thanks for the advice, well I'm new here and I'm just trying to present my case, so that others don't fall into the same trap that I did. On the other hand, if the GURU casino lends me a hand I will receive it with great pleasure and I would appreciate it with all my heart. But, if I don't receive that help, what can I tell you, we can't do anything there since no one is obliged to help anyone. There is something that really surprises me and that is: How can it be that 20bet casino has such a high rating here, having so many negative reviews against it? That intrigues me a lot and I would like someone to explain to me why they are rated so highly on this website. 20bet casino will not get away with it anyway, one way or another something will have to happen to them, having so many negative reviews against them on some websites. Best regards and have a happy weekend.

Hello trik friend, it is very sad that you have not been able to solve your problem, but remember that there are many who are in the same situation, including me. On the other hand, there are already many of us who are against the 20bet casino scam. You only have to read opinions on Truspilot, and on other web pages, and you will see that every day more and more users are joining the complaints against this casino, with the same problem that some of us have; the issue that they ask you over and over again for documents that have already been sent to them over and over again, and all this they do so as not to pay the winnings to those lucky ones who won money in this shady casino. Have a happy weekend trik my friend.

Hi there!

We all appreciate your kind cooperation and positive attitude! ✨🙌

I can't access the complaint's data, yet I trust all of our dedicated members of the Complaint Team are capable and caring to find a solution. Despite the fact we can't simply help all players I can assure you that we always try. If the casino has treated you unfairly, or put you at a disadvantage by making a mistake, the complaint is the right choice to get fair support.

I won't hide it will take some time, though, so let's hope the resolution comes sooner rather than later.🤞

Hello Radka, thank you very much for your noble words, yes, Kristina has already transferred my case to a responsible agent who will be in charge of helping me with my complaint. For now I wish you a nice day; until next time.

Sincerely:

Martin Castillo Segundo

good luck my friend I bet 99% your case will not be resolved by casino gru they are a friend of 20 bet

You're welcome. I hope your case will be resolved soon and safely. Have a good day too. 🙂

On what basis do you say that we are friends with 20 bet casino? I saw your complaint was closed as unjustified because you used a different account than your own for the transaction, which is forbidden in almost every online casino. 

I think that you were at fault in this case and it would not be right to say right away that the player's case will not be solved just on the ground that you made a mistake. 

I hope that you have learned your lesson for the future and that a similar case or negative experience will not occur to you. If we were friends with 20bet Casino as you claim, then I don't understand why they would only have a rating of 6.6/10

my friend is doing too well and it's not for 4 thousand euros that I'm going to die but if it works out even better but to avoid having to talk too much with a mouth full of milk pokestars bet 365 betfair all these big brands it happened that my friends and I deposited from third party accounts I was just told that I couldn't do it anymore but they all paid with quality now come and tell me about shit casino like 20 bet? How many times does this bastard at the casino not pay his staff and with a lot of work he goes to pt what the hell

you solve it and it doesn't solve my case or that of others, anyway, you're trying to trick people into playing games, etc.

Hi trik, just wanted to let you know that between Kristina, Radka and Pavel; They have managed to get 20bet casino to refund my won amount. Today 20bet casino contacted me and told me that my withdrawal was successfully accepted and in less than 2 minutes I received 4k in my Skrill account. The rest 20k is still pending because in the 20bet casino you can only withdraw 4k per day, so tomorrow I withdraw another 4k and so on until I withdraw my 24k amount. Between the GURU casino and ASKGAMBLERS they have managed to get 20bet casino to pay me my money won in it, that is why I tell you: that the GURU Casino has no brotherhood or anything to do with said casino. I hope I have clarified the situation a bit for you and I also hope that your problem is solved in the same way that mine was solved. Kind regards.

Dear trik!

Despite several hard-to-understand points probably caused by the translator, I'm convinced you must understand that you made a mistake by using someone else's payment method. This is strictly forbidden. Be smart and learn from this mistake. 🙏

Quoting from your unjustified complaint:

"Many casinos verify the players' identity documents only after they submit a withdrawal request. So you may have used a third-person payment card several times for depositing, but as soon as you requested a withdrawal, the casino asked you to pass KYC verification. When the casinos find out that you used funds that did not belong to you for depositing, they are eligible to close your account and forfeit all your winnings.

I regret that I am unable to offer further assistance. Although we can not resolve this case, please feel free to reach out to us if you encounter any problems with another casino in the future. Based on the reasons mentioned above, I must reject this complaint. Thank you for your understanding."

With this being said, is it I ask you kindly to stop offending the casino or any other people here. Honestly, it says much about you rather than about the others.

Hi!

I just wanted to thank you for taking the time to share your opinion and recent experience.

Despite we can't help everyone, we always try, yet sometimes, the casino is right.

Getting back to your complaint, it's a joy to see it worked out for you! ✨🙌

We'll stay vigilant untill all upcoming withdrawals are carried out!

Hi Radka, so far 20bet casino has sent me 8k of the 24k I had in the casino. Today they rejected 16k that I wanted to withdraw through Skrill, they sent me an email specifying that I have exceeded the withdrawal limit per day. I guess I can only withdraw 4k per day, so a while ago I requested another withdrawal of 4k, I hope the 20bet casino accepts my withdrawal and continues to do its duty. Anyway, they are complying so far, in any case, I will keep you informed if anything changes on the part of 20bet casino. I wish you have a happy day.

Hi there!

Oh, the limits! This is a real pain, but I'm glad the rejection is caused by exceeded limits rather than a serious issue. 🙂

Thank you for letting me know, I'll be here if you need me.

Looking forward to seeing you paid in full soon! ✨🙌🤞

You too have a wonderful day!

Hello Radka, I just wanted to keep you informed about the situation at the moment with the 20bet casino. 20bet casino is collaborating perfectly in this dispute. Yesterday he proceeded to send me 2k to my Netteller account, anyway, so far I have received 10k of the 24k from the 20bet casino. Next week I withdraw another 10k and so on until I have withdrawn the 24k. Without further ado, I wish you a happy weekend.

This is awesome, and I'm glad you shared this info.🙏✨

I wish you a perfect day with further successful withdrawals!

I didn't give up and a big thief took my money

imagine out of the 4000.00 euros I had spent 490.00 euros, they let me raise the 490.00 euros

and they were left with 3510.00 euros for themselves if they were left without the prize was the total and only mafia in that casino

and only steal from those who need it, thanks for asking, I was just sad, I thought they would solve my problem, thanks anyway