It's been many days since the company 1 WIN hasn't paid me, I've exceeded 4 thousand reais there with several deposits, I've already forwarded the email to security and they can't solve anything, absolutely nothing. (IT IS ALREADY PASSED BY THE DETERMINED DEADLINE)
There are approximately 4 thousand reais there, they said that I broke the rules and they don't respond about returning the money, this company STEALS, I have all the deposits, the account ID and prints are all here.
If you no longer want the customer, simply cancel the account BUT RETURN THE MONEY, don't steal.
the only answer After analysis, is
" your account has been blocked for violation of Rule .9.7. Section General Terms and Conditions (hereinafter - Rules): If a betting participant commits fraudulent actions against the betting company (multiple accounts, use of betting automation software, playing in arbitration situations, if the game account is not used for betting, abuse of loyalty programs etc.), the betting company reserves the right to STOP such actions
fraudulent.
We strictly adhere to the rules and encourage our players to do the same. Therefore, we never make unfounded judgments."
Okay. Let's go to the clauses
17.1.3. the customer's account is related to a currently blocked account, in which case we will have the right to close the account regardless of how it is related and to completely block the accounting data of that account. Except in the cases provided for in the contract, the balance in the customer's account will be refunded within a certain period of time, immediately after sending the order and collecting the amount owed to the customer;
I DON'T WANT AN ACCOUNT AT 1WIN ANYMORE, I WANT MY EXISTING MONEY IN AN ACCOUNT.. WHICH EXCEEDS 4 THOUSAND REALS, DON'T COME TO ME AGAIN WITH THESE 9.7 CLAUSES WHICH HAVE ALREADY PASSED 14 DAYS AND UNTIL NOW NOTHING.. ONLY ACCOUNT BLOCKED.. MAY IT REMAIN BUT I DEMAND MY MONEY, I DIDN'T EVEN WITHDRAW IT I JUST DEPOSITED IT AND BETTED IT.
FOLLOWING DATA..
ID 18644210
attached documents to once again verify ownership.
NOTE: I WANT THE MONEY IN MY PIX I DON'T WANT THE ACCOUNT UNLOCKED , BECAUSE YOU ARE NOT A BETTING HOUSE, YOU STEAL WHAT IS NOT YOURS. SO FROM THE ADJECTIVE THAT YOU SHOULD HAVE IN MIND, YOU KNOW WHAT YOU ARE.
THIS DOESN'T EXIST, I DEMAND MY MONEY. AND HE IS THERE!
I DEPOSITED AND THEY WON'T LET ME WITHDRAW IT..
DO THE ACCOUNTING, JUST DO IT AND SEE, I'M TIRED OF THIS INJUSTICE, I CALL AND THEY DON'T HELP ME, I EMAIL ME AND THEY ONLY TALK ABOUT THIS CLAUSE 9.7, BUT WHAT ABOUT MY DEPOSITS? MY ACCOUNT AMOUNT? I HAVE EVERY EXTRACT OF EVERY CENT DEPOSITED...
Well, if I made a mistake, let them close the account, but be fair because my account is from 2022 and we are in 2023, it seems to me that they waited for me to deposit but to retain my amounts in the account.
I DEMAND ONLY WHAT IS MINE!
JΓ‘ se fazem muitos dias que a empresa 1 WIN nΓ£o me paga, eu se ultrapassa 4 mil reais lΓ‘ com vΓ‘rios depΓ³sitos, jΓ‘ encaminhei o email pra security e nΓ£o resolvem nada, absolutamente nada. ( JΓ PASSOU DO PRAZO DETERMINADO )
lΓ‘ tem aproximadamente 4 mil reais, falaram que eu infringi regras e nΓ£o respondem sobre devolver o dinheiro, essa empresa ROUBA, possuo todos os depΓ³sitos, o ID da conta os prints tudo aqui.
se voces nΓ£o querem mais o cliente, simplesmente cancela a conta MAIS DEVOLVA O DINHEIRO, nΓ£o roubem.
a unica resposta ApΓ³s a anΓ‘lise, Γ©
" sua conta foi bloqueada por violação da Regra .9.7. Seção Termos e Condiçáes Gerais (doravante - Regras): Se um participante de apostas cometer açáes fraudulentas contra a empresa de apostas (contas múltiplas, uso de software de automação de apostas, jogar em situaçáes de arbitragem, se a conta do jogo não for usada para apostas, abuso de programas de fidelidade etc.), a empresa de apostas se reserva o direito de INTERROMPER tais açáes
fraudulentas.
Cumprimos rigorosamente as regras e incentivamos nossos jogadores a fazer o mesmo. Portanto, nunca fazemos julgamentos infundados."
okay. vamos as clausulas
17.1.3. a conta do cliente estΓ‘ relacionada com uma conta atualmente bloqueada, neste caso teremos o direito de encerrar a conta independentemente da forma como esteja relacionada e de bloquear completamente os dados contabilΓsticos dessa conta. Salvo nos casos previstos no contrato, o saldo da conta do cliente serΓ‘ reembolsado num determinado prazo, imediatamente apΓ³s o envio do pedido e cobranΓ§a do valor devido ao cliente;
NΓO QUERO MAIS CONTA NA 1WIN, QUERO MEU DINHEIRO EXISTENTE EM CONTA.. QUE ULTRAPASSA OS 4 MIL REAIS, NΓO ME VENHAM NOVAMENTE COM ESSAS CLAUSULAS DE 9.7 QUE JΓ SE PASSARAM 14 DIAS E ATΓ AGORA NADA.. SΓ CONTA BLOQUEADA.. QUE PERMANEΓA, MAS EU EXIJO MEU DINHEIRO, EU NEM SAQUEI SΓ DEPOSITEI E APOSTEI.
SEGUE DADOS..
ID 18644210
documentos em anexo para verificação mais uma vez de titularidade.
OBS: QUERO O DINHEIRO NO MEU PIX NΓO QUERO O DESBLOQUEIO DA CONTA, PORQUE VOCES NΓO SΓO UMA CASA DE APOSTA, VOCES ROUBAM O QUE NΓO Γ DE VOCES. ENTΓO PELO ADJETIVO QUE SE DEVE PASSAR EM MENTE VOCES SABEM O QUE SΓO.
ISSO NΓO EXISTE, EXIJO MEU DINHEIRO. E ELE ESTΓ LΓ !
EU DEPOSITEI E NΓO ME DEIXAM SACAR..
FAΓAM A CONTABILIDADE, BASTA FAZER E VER, ESTOU CANSADO DESSA INJUSTIΓA, EU LIGO E NΓO ME AJUDAM, MANDO EMAIL E SΓ FALAM DESSA CLAUSULA 9.7, MAS E MEUS DEPΓSITOS ? MEU VALOR EM CONTA ? POSSUO CADA EXTRATO DE CADA CENTAVO DEPOSITADO...
Pois bem, se cometi algum erro, que encerrem a conta, mas sejam justos pois minha conta Γ© de 2022 e estamos em 2023, me parece que esperaram eu depositar mas para reter meus valores em conta.
EXIJO APENAS O QUE Γ MEU !
Automatic translation:
