The player from Sweden won 6000 euros at casino fizz888 without using bonuses and made an approved withdrawal, but has not received the money.
Fizz888 Casino - Player's winnings are delayed.
Amount: 6,000 kr
Fizz888 Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
3d 13h 44m 59s
Case summary
3 days ago
Public
Public
4 days ago
Translation
I played at casino fizz888 on 11/8-2024 and won 6000 euros without bonuses. I made a withdrawal that was approved, but I did not receive my money.
Automatic translation:
Public
Public
3 days ago
Hello Mefail,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Fizz888 Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
