HomeComplaintsFight Club Casino - Player’s winnings have been voided.

Fight Club Casino - Player’s winnings have been voided.

Amount: 1,000 руб

Fight Club Casino
Safety Index:Above average
Submitted: 15 Dec 2019 | Case closed : 02 Jan 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player complains that the casino confiscated his winnings. The casino accused him of violating the multiple account rule.

Public
Public
5 years ago
Translation

Registered, won back the bonus, tried to withdraw, they thought up a duplicate account, they blocked it, okay, at least I didn’t manage to transfer money to them. 90 apartment building one router if that.

Automatic translation:
Public
Public
5 years ago

Dear Konstantin,

Thank you for submitting your complaint. I am sorry to hear about your troubles. Could you please confirm if you’ve already verified your account at this casino? Also, could you please forward the email from the casino stating why they blocked your account to me? Lastly, could you specify which bonus you played with? Thank you in advance for your reply.

Best regards,

Satrio

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Public
5 years ago

Dear Konstantin,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Regards & happy holidays

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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