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I would like some help I made a withdrawal request they asked me for a photo with my documents I already sent more than 20 photos they don't accept them in all other casinos my photos are accepted I wanted some help

gostaria de uma ajuda fiz um pedido de retirada ele me pediram uma foto com meus documentos já mandei mais de 20 fotos eles não aceitam em todos outros casino minhas fotos são aceita queria uma ajuda

Hello dudutra212,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Did they ever clarify why is it being rejected?

Looking forward to your answer.

Regards,

Nick

Casino guru thank you very much it has been resolved thank you very much

Casino guru muito obrigado já foi resolvido muito obrigado

Thank you dudutra212 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick