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The player made a withdrawal request, but the payment was delayed. The casino kept promising the player would receive the money the next day and used a few more different excuses like their system was down or that they had security problems. The player got really tired of these excuses and was afraid they won't received their winning so soon. No update since then is available.

The player requested a withdrawal but the payment was delayed for over ten days. The casino tried to avoid contact with the player but at the end, they were told that their payment had been processed but later on, the casino informed the player that the payment was delayed due to a change in management. After two weeks of waiting for their winning, the player still didn't receive it. The case remained unresolved.

Toni had won around £4,000 when her account was suspended and she was asked to send a lot of documents for the account verification. She provided those straight away and 5 weeks later, her request was still in the queue. No further information on this case is available.

The player, Chaduk, made a withdrawal request and was asked to send in his documents for verification. After some time, the casino informed him that the withdrawal was not approved and that the money would be returned to his account. Also, Chad's account was blocked and the case stayed unresolved.

The player’s bonus winning was confiscated and their initial deposit was returned. According to the casino, the player breached their bonus terms and conditions exceeding the maximum bet. No update since then is available at the moment.

The player's winning was confiscated due to bonus terms and conditions being breached. The player allegedly exceeded the maximum bet when played with the bonus money. Later on, the casino admitted it was a misunderstanding and their initial deposit was returned. The player was also informed they were eligible to receive six times their first deposit amount. It was not clear if the player was playing with bonus money or real money and also if they received it or not.

The player’s withdrawal request was denied and their account was locked. The casino accused them of fraudulent activity and breach of the casino's terms and conditions. Some of the player's comment was deleted due to abusive language. No update is available at this time.

The player, Chris567, requested a withdrawal but it was denied because a third party verification company did not accept their documents that he provided for verification. The player was very frustrated, the company refused to re-look at the issue and the casino considered the matter closed. There is no update ever since then.

After winning some money, the player made a withdrawal request. The casino denied the request and confiscated all their winnings due to a breach of terms and conditions. The player was frustrated due to lack of communication from the casino and unnecessary complicated and unclear bonus rewarding system. No update since then.

The player, Mairee, complained that the casino was withholding her payout. She hadn't had issues receiving her money before, but this time, the casino support kept telling her to contact the finance department and the finance department was supposed to email her back with an update, but that had never happened. No reply from the casino which left the case unresolved.

The player complained that after he asked for withdrawal and sent all the necessary documents for verification, the casino stopped responding and blocked him out of his account. No reaction from the casino, no more update since then is available.