The player managed to win over €1800 in the casino. When he tried to withdraw his winnings, the withdrawal was delayed and eventually cancelled, and his account blocked. The casino claims that the player broke their T&Cs. We rejected the complaint because the player didn't respond to our messages and questions.
FatBoss Casino - Player is unable to withdraw his winnings.
Amount: €1,812
FatBoss Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Dear Vladimir,
Thank you for contacting Casino Guru and bringing this issue to our attention. I’m sorry to hear about your bad experience. We don’t think the betting strategies like Martingale help players to gain an unfair advantage over the casino. However, if the casino chooses to ban them, the players must accept it and follow the rules. Are you aware of breaking any rules mentioned in the correspondence with the casino?
Best regards,
Peter
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