The player from Malaysia probaly complains about uprocessed withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Yeoh,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate and describe what happened in more detail?
Do I understand correctly that you are waiting for your withdrawal? Also, you set the dispute value to 300 RM, however, in your message you stated a different amount. Could you please clarify the dispute value?
Thank you in advance for your reply.
Best regards,
Kristina