Home Complaints Ez7win Casino - Player is disatisfied with overall experience.

Amount: 600 RM

Ez7win Casino - Player is disatisfied with overall experience.

Ez7win Casino
3.8/10 Bad reputation
Submitted: 22 Jun 2021 | Case closed : 07 Jul 2021
Our verdict

Player stopped responding

REJECTED

Case summary

21 days ago - 07 Jul 2021

The player from Malaysia isn’t satisfied with the casino’s services. We rejected the complaint because the player didn't respond to our messages and questions.

Public

The deposit and withdraw service are slow, and the customer service untrained also unhelpful.

Public

Dear YEH QING,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Unfortunately, I don’t see here anything we could help you with. Are there any withdrawals being held by the casino? I am asking because you filled in 600 MYR as a disputed value.

In case you just wanted to warn other players about this, I would definitely recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more of our visitors.

Please let me know if there is anything else, I could do for you in this matter.

Best regards,

Kristina

Public

Dear YEH QING,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Public

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.