The player's withdrawal is delayed for 4 days. The complaint was rejected as the player stopped responding.
Explosino Casino - The player's withdrawal is delayed.
Amount: €43
Explosino Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Hello czibakjanos1995,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Explosino Casino. Allow me to ask you a few more question before we would move forward.
Is your account already verified in the casino? If yes, since when? Did you contact the casino with this issue? When was the last time they responded to you?
Please note that if it's your first withdrawal in the casino we usually recommend to wait at least 14 days to process the verification and withdrawal. Also there can be expected other delays during Holidays.
Regards,
Nick
Public
Public
2 years ago
Dear czibakjanos1995,
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
Public
Public
2 years ago
Dear czibakjanos1995,
The withdrawal request has been processed by the finance department.
Best Regards,
Explosino.
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