The player from Bulgaria had issues as the casino decided to cease his spins. He decided not to pursue the complaint further, stating it was not worth it for 50 free spins. The complaint was closed as per his request.
Everbet Casino - Player's experiencing some issues.
Amount: 10 лв
Everbet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.7
Everbet Casino has a Safety Index of 6.7, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
5 months ago
Public
Public
6 months ago
Translation
They've determined they need to cease my spins. But why is this regulatory verification and all this necessary?
Automatic translation:
Public
Public
5 months ago
Dear garjoka037,
Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will definitely need more information. Could you please elaborate and describe the issue in more detail?
I will be waiting for your reply.
Best regards,
Kristina
Public
Public
5 months ago
Dear garjoka037,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Public
Public
5 months ago
Translation
I refuse the appeal, it makes no sense. Thank you!
Automatic translation:
Public
Public
5 months ago
Thank you for your reply, garjoka037. Unfortunately, I am not sure I understand your message. Are you no longer interested in proceeding with this complaint?
