The player from Canada is having difficulties with receiving her winnings. We rejected the complaint because the player didn't respond to our messages and questions.
I never get no wins i had 3 scatters they never paid out
I cant play half the games as they dont download
Im being robbed
Dear Josee,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I would really like to help you, but I am not sure I understood your problem correctly. Could describe your situation in more detail, please? Are you experiencing problems with withdrawing your money?
Have you tried contacting the casino regarding this issue? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru.
Thank you in advance for your reply.
Best regards,
Kristina