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All42,513Opened862Unresolved5,659Resolved13,410Rejected22,582
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Our verdict Against fair gambling

5plusbet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 24 Jan 2021
Black points: 643
Disputed amount: €530
Safety Index 1.6 Very low
Our verdict No reaction

BetterDice Casino - Player’s winnings from promotional play have been voided.

Unresolved Submitted: 23 Jan 2021
Black points: 582
Disputed amount: 28,500 kr
Safety Index 3.6 Low
Our verdict Justified complaint

Jellybean Casino - Player’s withdrawal has been voided.

Unresolved Submitted: 20 Jan 2021
Black points: 727
Disputed amount: €1,000
Safety Index 4.5 Low
Our verdict No reaction policy

Royal Planet Casino - Player’s balance has disappeared.

Unresolved Submitted: 19 Jan 2021
Black points: 30
Disputed amount: €1,500
Safety Index 5.2 Below average
Our verdict No reaction

Jokerino Casino - Player is struggling to withdraw his winnings due to unfinished KYC process.

Unresolved Submitted: 19 Jan 2021
Black points: 462
Disputed amount: €1,995
Safety Index 2.1 Very low
Our verdict No reaction policy

Spin Million Casino - Player has problems with identity verification.

Unresolved Submitted: 17 Jan 2021
Black points: 280
Disputed amount: €5,000
Safety Index 2.8 Very low
Our verdict No reaction policy

Royal Slots Casino - Player’s struggling to withdraw his winnings due to ongoing verification.

Unresolved Submitted: 16 Jan 2021
Black points: 263
Disputed amount: £2,150
Safety Index 7.7 Above average
Our verdict No reaction

Vegas Baby Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Jan 2021
Black points: 801
Disputed amount: £3,000
Safety Index 5.2 Below average
Our verdict No reaction

Play24Bet Casino - Player’s withdrawal has been delayed for six months.

Unresolved Submitted: 15 Jan 2021
Black points: 2,771
Disputed amount: €9,595.25
Safety Index 2.4 Very low
Our verdict Insufficient evidence from casino

Galaxy.bet Casino - Player has been accused of fraud.

Unresolved Submitted: 15 Jan 2021
Black points: 2,545
Disputed amount: Ξ5.18
Safety Index 5.4 Below average
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