HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,600Opened939Unresolved5,154Resolved12,468Rejected21,039
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

Vera&John Casino JP - Player’s winnings have been confiscated and account closed.

Unresolved Submitted: 05 Feb 2026
Black points: 1,575
Disputed amount: $3,150
Safety Index 5.6 Below average
Our verdict No reaction policy

Amonbet Casino - Player's account closure request is ignored.

Unresolved Submitted: 05 Feb 2026
Black points: 425
Disputed amount: €2,500
Safety Index 2.2 Very low
Our verdict Failed self-exclusion

Bitz Casino - Player's account has not been permanently closed.

Unresolved Submitted: 05 Feb 2026
Black points: 1,845
Disputed amount: 3,700 USD₮
Safety Index 6.4 Below average
Our verdict Failed self-exclusion

Baloo.bet Casino - Player requests account closure repeatedly.

Unresolved Submitted: 05 Feb 2026
Black points: 853
Disputed amount: €1,445
Safety Index 6.1 Below average
Our verdict No reaction policy

Gambiva Casino - Player’s account closure request is ignored.

Unresolved Submitted: 04 Feb 2026
Black points: 332
Disputed amount: €1,750
Safety Index 3.0 Very low
Our verdict Uncertain case

Leon Casino - Player’s winnings are being restricted.

Unresolved Submitted: 04 Feb 2026
Black points: 109
Disputed amount: €700
Safety Index 1.1 Very low
Our verdict No reaction policy

Frostybet Casino - Player's winnings have been confiscated.

Unresolved Submitted: 04 Feb 2026
Black points: 363
Disputed amount: €1,995
Safety Index 1.2 Very low
Our verdict No reaction

SambaSlots Casino - Player's winnings have been confiscated.

Unresolved Submitted: 04 Feb 2026
Black points: 271
Disputed amount: €951.5
Safety Index 2.2 Very low
Our verdict No reaction

W88es.com Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 03 Feb 2026
Black points: 158
Disputed amount: $168,700 CLP
Safety Index 6.3 Below average
Our verdict No reaction

50 Crowns Casino - Player's account has been closed, and deposit is confiscated.

Unresolved Submitted: 03 Feb 2026
Black points: 182
Disputed amount: €200
Safety Index 7.7 Above average
Show more complaints (+10)
Showing 511 - 520 of 5,154 complaints
1...51 52 53...516
Go to pageof 516 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.