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Our verdict Insufficient evidence from casino

Joka Room Casino - Player’s balance has been reversed.

Unresolved Submitted: 03 May 2021
Black points: 18,576
Disputed amount: A$24,000
Safety Index 2.3 Very low
Our verdict No reaction

Magik Casino - Player’s account has been closed.

Unresolved Submitted: 01 May 2021
Black points: 790
Disputed amount: €1,600
Safety Index 5.0 Below average
Our verdict No reaction policy

Jokerino Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 28 Apr 2021
Black points: 22
Disputed amount: €100
Safety Index 2.1 Very low
Our verdict No reaction policy

All Spins Win Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 28 Apr 2021
Black points: 219
Disputed amount: A$5,500
Safety Index 3.0 Very low
Our verdict No reaction

Mr. James Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Apr 2021
Black points: 1,756
Disputed amount: €5,000
Safety Index 3.1 Very low
Our verdict Against fair gambling

WestCasino - Player’s request for a permanent self-exclusion has been overlooked.

Unresolved Submitted: 24 Apr 2021
Disputed amount: €1,000
Safety Index 8.0 High
Our verdict No reaction policy

Chilli777 Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 20 Apr 2021
Black points: 136
Disputed amount: €1,005
Safety Index 5.9 Below average
Our verdict No reaction policy

Bet2U Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 20 Apr 2021
Black points: 81
Disputed amount: €2,341.5
Safety Index 1.6 Very low
Our verdict Against fair gambling

Pokies2Go Casino - Player’s winnings have been voided.

Unresolved Submitted: 20 Apr 2021
Black points: 406
Disputed amount: €3,386.2
Safety Index 6.0 Below average
Our verdict Justified complaint

24K Casino - Player’s criticizing false advertisement of bonus.

Unresolved Submitted: 19 Apr 2021
Black points: 5,163
Disputed amount: €16,000
Safety Index 2.8 Very low
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