HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,459Opened925Unresolved5,242Resolved12,720Rejected21,572
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

OlympusPlay Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Nov 2021
Black points: 70
Disputed amount: €200
Safety Index 3.8 Low
Our verdict No reaction policy

24M Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Nov 2021
Black points: 151
Disputed amount: £500
Safety Index 1.8 Very low
Our verdict No reaction

Codere Casino IT - Player's account has been blocked.

Unresolved Submitted: 18 Nov 2021
Black points: 62
Disputed amount: €350
Safety Index 9.3 Very high
Our verdict No reaction policy

Ares Casino - Player’s withdrawal hasn’t been processed.

Unresolved Submitted: 18 Nov 2021
Black points: 155
Disputed amount: €850
Safety Index 2.9 Very low
Our verdict No reaction policy

CryptoBet Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 17 Nov 2021
Black points: 855
Disputed amount: $8,000
Safety Index 4.9 Low
Our verdict Uncertain case

Vegas Lounge Casino - Player’s account has been blocked.

Unresolved Submitted: 17 Nov 2021
Black points: 140
Disputed amount: C$5,550
Safety Index 8.3 High
Our verdict No reaction policy

Bet2U Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Nov 2021
Black points: 34
Disputed amount: €400
Safety Index 1.6 Very low
Our verdict No reaction

Cyber.bet Casino - Player’s account has been blocked.

Unresolved Submitted: 16 Nov 2021
Black points: 324
Disputed amount: €992
Safety Index 2.1 Very low
Our verdict No reaction

Tropica Casino - Player's withdrawal has been denied.

Unresolved Submitted: 15 Nov 2021
Black points: 32
Disputed amount: €100
Safety Index 2.2 Very low
Our verdict No reaction policy

GW Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 15 Nov 2021
Black points: 2,249
Disputed amount: A$90,000
Safety Index 4.0 Low
Show more complaints (+10)
Showing 4,591 - 4,600 of 5,242 complaints
1...459 460 461...525
Go to pageof 525 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.