HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,342Opened1,020Unresolved4,901Resolved12,035Rejected20,386
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

SlotsNBets Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Jan 2022
Black points: 33
Disputed amount: £242
Safety Index:Very low
Our verdict No reaction

Four Crowns Casino - Player’s withdrawal hasn’t been processed.

Unresolved Submitted: 03 Jan 2022
Black points: 434
Disputed amount: £3,400
Safety Index:Very low
Our verdict Insufficient evidence from casino

Cyber.bet Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 02 Jan 2022
Black points: 388
Disputed amount: €860
Safety Index:Very low
Our verdict No reaction policy

Lucky Wins Casino - The player's withdrawal is delayed.

Unresolved Submitted: 30 Dec 2021
Black points: 98
Disputed amount: €1,800
Safety Index:Very low
Our verdict No reaction policy

Playdoit Casino - The player's account got blocked.

Unresolved Submitted: 30 Dec 2021
Black points: 24
Disputed amount: Mex$100
Safety Index:Below average
Our verdict No reaction

Speedbet33 Casino MY - The player's bonus winnings were voided.

Unresolved Submitted: 29 Dec 2021
Black points: 796
Disputed amount: 30,199 RM
Safety Index:Low
Our verdict No reaction policy

Four Crowns Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 28 Dec 2021
Black points: 42
Disputed amount: €540
Safety Index:Very low
Our verdict No reaction

4stars Games Casino GR - The player's refund never arrived.

Unresolved Submitted: 28 Dec 2021
Black points: 445
Disputed amount: €750
Safety Index:Above average
Our verdict No reaction policy

Jupi Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 28 Dec 2021
Black points: 184
Disputed amount: $1,858
Safety Index:Very low
Our verdict Insufficient evidence from casino

Extra Vegas Casino - Player was accused of breaching a maximum allowed bet.

Unresolved Submitted: 28 Dec 2021
Black points: 200
Disputed amount: €200
Safety Index:Below average
Show more complaints (+10)
Showing 4,181 - 4,190 of 4,901 complaints
1...418 419 420...491
Go to pageof 491 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.