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Unresolved Our verdict

Failed self-exclusion

Black points: 331
Disputed amount: €585

21Nova Casino - The player was allowed to open an account even though he is self excluded in a sister casino.

21Nova Casino
Safety Index:Above average Submitted: 10 Dec 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 140
Disputed amount: A$1,160

King Johnnie Casino - The player's winnings disapeared.

King Johnnie Casino
Safety Index:Above average Submitted: 10 Dec 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 53
Disputed amount: £90

Betzone Casino - The player got blocked.

Betzone Casino
Safety Index:Below average Submitted: 10 Dec 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 66
Disputed amount: €500

Locowin Casino - Player’s experiencing difficulties withdrawing his winnings.

Locowin Casino
Safety Index:Above average Submitted: 10 Dec 2021
Unresolved Our verdict

Against fair gambling

Black points: 56
Disputed amount: €1,000

Elite24Bet Casino - Player has been accused of playing restricted games.

Elite24Bet Casino
Safety Index:Below average Submitted: 10 Dec 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 44
Disputed amount: £240

Slots Rush Casino - Player’s withdrawal has been delayed.

Slots Rush Casino
Safety Index:Below average Submitted: 10 Dec 2021
Unresolved Our verdict

Justified complaint

Black points: 788
Disputed amount: Can$2,000

BiamoBet Casino - Player’s winnings have been cancelled.

BiamoBet Casino
Safety Index:Very low Submitted: 10 Dec 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 48
Disputed amount: $500

Royal Planet Casino - Player’s withdrawal has been delayed.

Royal Planet Casino
Safety Index:Low Submitted: 09 Dec 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 208
Disputed amount: £3,000

Ares Casino - Player’s withdrawal hasn’t been processed.

Ares Casino
Safety Index:Very low Submitted: 09 Dec 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 1202
Disputed amount: €3,100

Fishka Casino - Player’s struggling to withdraw her winnings.

Fishka Casino
Safety Index:Very low Submitted: 08 Dec 2021
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