HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,378Opened746Unresolved5,472Resolved13,087Rejected22,073
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

CasinoAvion - The player's withdrawal is delayed.

Unresolved Submitted: 02 Mar 2023
Black points: 162
Disputed amount: $200
Safety Index 6.4 Below average
Our verdict Delayed payment, status unknown

Scatterhall Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 02 Mar 2023
Black points: 100
Disputed amount: €330
Safety Index 2.1 Very low
Our verdict No reaction

Diamante Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Mar 2023
Black points: 148
Disputed amount: Mex$4,400
Safety Index 7.2 Above average
Our verdict No reaction policy

Ares Casino - Player's deposit is stuck.

Unresolved Submitted: 28 Feb 2023
Black points: 120
Disputed amount: €460
Safety Index 2.9 Very low
Our verdict No reaction policy

Spin Oasis Casino - Player is having a negative experience in the casino.

Unresolved Submitted: 28 Feb 2023
Black points: 56
Disputed amount: A$650
Safety Index 1.8 Very low
Our verdict Insufficient evidence from casino

Kaulana Casino - Player's winnings were confiscated.

Unresolved Submitted: 27 Feb 2023
Black points: 1,168
Disputed amount: €1,101
Safety Index 3.3 Very low
Our verdict No reaction policy

Spins Deluxe Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 27 Feb 2023
Black points: 36
Disputed amount: £280
Safety Index 3.6 Low
Our verdict No reaction policy

Onestep Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 27 Feb 2023
Black points: 84
Disputed amount: €2,000
Safety Index 5.2 Below average
Our verdict No reaction policy

Bet2U Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 27 Feb 2023
Black points: 115
Disputed amount: 52,000 INR
Safety Index 1.6 Very low
Our verdict No reaction policy

Magic Win Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 27 Feb 2023
Black points: 268
Disputed amount: €2,000
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 3,881 - 3,890 of 5,472 complaints
1...388 389 390...548
Go to pageof 548 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!