HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44294Opened920Not solved5546Solved12503Rejected25325
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 69
Disputed amount: €200

CasinoWin.bet - Player’s withdrawal has been delayed.

CasinoWin.bet
Safety Index:Very low Submitted: 25 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: $100

Pure Casino - Player's withdrawal has been delayed.

Pure Casino
Safety Index:Low Submitted: 25 Mar 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 227
Disputed amount: €2,950

Mr. Green Casino - Player's account has been blocked.

Mr. Green Casino
Safety Index:High Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 160
Disputed amount: $1,000

Crazy Luck Casino - Player’s withdrawal has been delayed.

Crazy Luck Casino
Safety Index:Very low Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 174
Disputed amount: €750

Cherry Fiesta Casino - The player's withdrawal is delayed.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: €40

VasyCasino - The player's self exclusion is ignored.

VasyCasino
Safety Index:Below average Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 276
Disputed amount: €2,000

Rouge Casino - The player's dissatisfied with the casino's support.

Rouge Casino
Safety Index:Very low Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 1285
Disputed amount: €17,948

Lucy's Casino - The player's unable to withdraw.

Lucy's Casino
Safety Index:Very low Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 112
Disputed amount: €400

Maximal Wins Casino - The player's withdrawal is delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 24 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 2795
Disputed amount: £33,001.84

Anonym Bet Casino - The player's winnings have been voided.

Anonym Bet Casino
Safety Index:Very low Submitted: 24 Mar 2022
Show more complaints (+10)
Showing 3,861 - 3,870 of 5,546 complaints
1...386 387 388...555
Go to pageof 555 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news