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All42,459Opened867Unresolved5,669Resolved13,417Rejected22,506
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Our verdict Failed self-exclusion

Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Unresolved Submitted: 01 Aug 2023
Black points: 1,925
Disputed amount: €3,495
Safety Index 2.8 Very low
Our verdict No reaction policy

BigWins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Aug 2023
Black points: 49
Disputed amount: €700
Safety Index 0.7 Very low
Our verdict No reaction policy

EightStorm Casino - Player's winnings disappeared after wagering.

Unresolved Submitted: 31 Jul 2023
Black points: 76
Disputed amount: €850
Safety Index 2.9 Very low
Our verdict No reaction policy

League of Slots Casino - Player's account closed due to false accusations.

Unresolved Submitted: 29 Jul 2023
Black points: 32
Disputed amount: $80,000 CLP
Safety Index 4.3 Low
Our verdict No reaction

LuckyElektra Casino - Player’s account deactivated due to complex verification process.

Unresolved Submitted: 28 Jul 2023
Black points: 944
Disputed amount: €3,100
Safety Index 5.9 Below average
Our verdict No reaction

bet999 Casino - Player struggles with multiple withdrawal rejections.

Unresolved Submitted: 28 Jul 2023
Black points: 411
Disputed amount: 750 USD₮
Safety Index 6.3 Below average
Our verdict No reaction policy

StarVegas Casino IT - Player’s withdrawal delayed due to constant document requests.

Unresolved Submitted: 28 Jul 2023
Black points: 371
Disputed amount: €9,000
Safety Index 8.6 High
Our verdict No reaction policy

Pigmo Casino - Undisclosed issue with a player's account.

Unresolved Submitted: 27 Jul 2023
Black points: 800
Disputed amount: $10,000
Safety Index 5.1 Below average
Our verdict No reaction policy

Bet2U Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 27 Jul 2023
Black points: 124
Disputed amount: $700
Safety Index 1.6 Very low
Our verdict No reaction

BigFafa Casino - Player lost access to his account

Unresolved Submitted: 26 Jul 2023
Black points: 100
Disputed amount: C$20
Safety Index 5.6 Below average
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