HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37502Opened991Not solved4946Solved10431Rejected21134
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, good regulator

Black points: 157
Disputed amount: €350

Codere Casino IT - Player's account has been blocked.

Codere Casino IT
Safety Index:Very high Submitted: 18 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 106
Disputed amount: £300

Maximal Wins Casino - Player's withdrawal hasn't been processed.

Maximal Wins Casino
Safety Index:Very low Submitted: 18 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 194
Disputed amount: €850

Ares Casino - Player’s withdrawal hasn’t been processed.

Ares Casino
Safety Index:Very low Submitted: 18 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 158
Disputed amount: €874.13

Campeonbet Casino - Player’s account has been blocked.

Campeonbet Casino
Safety Index:Very low Submitted: 18 Nov 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 436
Disputed amount: €1,000

SupaCasi Casino - Player’s withdrawals are being cancelled.

SupaCasi Casino
Safety Index:Very low Submitted: 18 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 855
Disputed amount: $8,000

CryptoBet Casino - Player’s struggling to withdraw his winnings.

CryptoBet Casino
Safety Index:Low Submitted: 17 Nov 2021
Unresolved Our verdict

Uncertain case, good regulator

Black points: 281
Disputed amount: Can$5,550

Vegas Lounge Casino - Player’s account has been blocked.

Vegas Lounge Casino
Safety Index:Above average Submitted: 17 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 231
Disputed amount: €1,500

Mr Sloty Casino - Player’s withdrawal has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 17 Nov 2021
Unresolved Our verdict

Uncertain case, passive regulator

Disputed amount: $1,817

Bitcoincasino.io - Player has succeeded in opening an account from a restricted country.

Bitcoincasino.io
Safety Index:Above average Submitted: 17 Nov 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2387
Disputed amount: Can$3,000

Wild Pharao Casino - Player’s funds have disappeared from his account.

Wild Pharao Casino
Safety Index:Very low Submitted: 16 Nov 2021
Show more complaints (+10)
Showing 3,691 - 3,700 of 4,946 complaints
1...369 370 371...495
Go to pageof 495 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news