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All25,982Opened798Unresolved3,592Resolved7,453Rejected14,139
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Unresolved Our verdict

No reaction

Black points: 161
Disputed amount: 4,500 ₴

HITLOTO Casino - Delayed withdrawal, money still not in player’s bank account after more than two weeks.

HITLOTO Casino
 Submitted: 27 Dec 2019
Unresolved Our verdict

Uncertain case

Black points: 78
Disputed amount: €1,707.5

Elcarado Casino - Player has been waiting for his withdrawal for too long.

Elcarado Casino
 Submitted: 27 Dec 2019
Unresolved Our verdict

No reaction

Black points: 37
Disputed amount: 1,000 RM

CasinoJR - Player account was blocked, all winnings confiscated.

CasinoJR
 Submitted: 25 Dec 2019
Unresolved Our verdict

No reaction

Black points: 254
Disputed amount: 9,000 ₴

HITLOTO Casino - Player has a problem with withdrawal.

HITLOTO Casino
 Submitted: 25 Dec 2019
Unresolved Our verdict

No reaction

Black points: 129
Disputed amount: €180

Casinoval Casino - Player is complaining about something.

Casinoval Casino
 Submitted: 22 Dec 2019
Unresolved Our verdict

No reaction

Black points: 100
Disputed amount: 1,950 ₴

HITLOTO Casino - Player has a problem with his withdrawal.

HITLOTO Casino
 Submitted: 21 Dec 2019
Unresolved Our verdict

No reaction policy

Black points: 66
Disputed amount: 4,900 ₴

HITLOTO Casino - Players is complaining that his account was blocked.

HITLOTO Casino
 Submitted: 12 Dec 2019
Unresolved Our verdict

No reaction policy

Black points: 40
Disputed amount: 2,100 ₴

HITLOTO Casino - Player cannot withdraw his money.

HITLOTO Casino
 Submitted: 11 Dec 2019
Unresolved Our verdict

No reaction

Black points: 60
Disputed amount: €100

32Red Casino IT - Player cannot request a withdrawal.

32Red Casino IT
 Submitted: 11 Dec 2019
Unresolved Our verdict

Justified complaint

Black points: 119
Disputed amount: ??

GoldenPalace.be Casino - Player is complaining about deposit limit and self-exclusion not working properly.

GoldenPalace.be Casino
 Submitted: 09 Dec 2019
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