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All42,457Opened866Unresolved5,669Resolved13,416Rejected22,506
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Our verdict No reaction policy

Palm.Casino - Non-payment of winnings to a UK player.

Unresolved Submitted: 02 Nov 2023
Black points: 404
Disputed amount: £3,100
Safety Index 1.6 Very low
Our verdict No reaction

Afun Casino - Player's account abruptly blocked by casino.

Unresolved Submitted: 01 Nov 2023
Black points: 100
Disputed amount: 70 R$
Safety Index 3.0 Very low
Our verdict No reaction policy

Lucky Wilds Casino - Player reports delayed withdrawal and poor customer support.

Unresolved Submitted: 01 Nov 2023
Black points: 320
Disputed amount: €5,000
Safety Index 3.9 Low
Our verdict No reaction

BAQTO Casino - Player's withdrawal is delayed.

Unresolved Submitted: 31 Oct 2023
Black points: 2,839
Disputed amount: $12,000
Safety Index 3.1 Very low
Our verdict Uncertain case

FoxyPlay Casino - Player is upset over deducted winnings.

Unresolved Submitted: 31 Oct 2023
Black points: 25
Disputed amount: 6,400 руб
Safety Index 3.9 Low
Our verdict Unreasonable excuse

Casino Zeus - Player's accounts have been locked in Zeus Casino.

Unresolved Submitted: 31 Oct 2023
Black points: 3,000
Disputed amount: $525,000 ARS
Safety Index 2.1 Very low
Our verdict Insufficient evidence from casino

NetBet Casino IT - Player’s account was closed.

Unresolved Submitted: 31 Oct 2023
Black points: 1,096
Disputed amount: €2,154
Safety Index 6.7 Above average
Our verdict No reaction policy

24CasinoBet - Delayed Withdrawal and Unhelpful Customer Service.

Unresolved Submitted: 30 Oct 2023
Black points: 229
Disputed amount: £1,000
Safety Index 2.7 Very low
Our verdict No reaction policy

Royal Planet Casino - Player’s withdrawal delay due to casino’s ‘technical issues’.

Unresolved Submitted: 30 Oct 2023
Black points: 30
Disputed amount: $254
Safety Index 5.2 Below average
Our verdict Justified complaint

Palms Bet Casino - Player struggles with complicated verification process.

Unresolved Submitted: 29 Oct 2023
Black points: 300
Disputed amount: 134 лв
Safety Index 8.9 High
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