HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44476Opened969Not solved5562Solved12543Rejected25402
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 184
Disputed amount: €900

WinnerCasino - Player’s withdrawal has been delayed.

WinnerCasino
Safety Index:Very low Submitted: 22 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 690
Disputed amount: £5,000

Mr Sloty Casino - Player's withdrawal has not been processed.

Mr Sloty Casino
Safety Index:Very low Submitted: 22 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 100
Disputed amount: €1,400

Wild Pharao Casino - Player's withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 22 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: €46

24CasinoBet - Player has experienced a technical glitch while playing.

24CasinoBet
Safety Index:Very low Submitted: 21 Aug 2022
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 155
Disputed amount: $700

Super Slots Casino - Player’s attempts to self-exclude himself have been overlooked.

Super Slots Casino
Safety Index:Very low Submitted: 21 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 361
Disputed amount: €3,200

Wild Pharao Casino - Player’s withdrawals have been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 21 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 100
Disputed amount: 500 CHF

ZigZagSport Casino - Player’s withdrawal has been delayed.

ZigZagSport Casino
Safety Index:Very low Submitted: 20 Aug 2022
Unresolved Our verdict

Waiting for decision of regulator

Disputed amount: Can$31,832

Silverplay Casino - Player's requested loss limit hasn’t been applied.

Silverplay Casino
Safety Index:Low Submitted: 20 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 139
Disputed amount: £500

RichKing Casino - Player’s winnings haven’t been received yet.

RichKing Casino
Safety Index:Very low Submitted: 19 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 238
Disputed amount: €1,766

Lucy's Casino - Player's funds have been erased.

Lucy's Casino
Safety Index:Very low Submitted: 19 Aug 2022
Show more complaints (+10)
Showing 3,221 - 3,230 of 5,562 complaints
1...322 323 324...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news