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All42,537Opened854Unresolved5,668Resolved13,423Rejected22,592
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Our verdict No reaction policy

Slottyway Casino - Player’s account has been blocked due to alleged multi-accounting.

Unresolved Submitted: 04 Jul 2024
Black points: 115
Disputed amount: 4,900 zł
Safety Index 5.4 Below average
Our verdict No reaction policy

bet365 Casino - Player’s account has been blocked and winnings confiscated.

Unresolved Submitted: 03 Jul 2024
Black points: 479
Disputed amount: C$9,330
Safety Index 9.8 Very high
Our verdict Justified complaint

Raketti Casino - Player’s loss limits were not applied.

Unresolved Submitted: 03 Jul 2024
Black points: 10,789
Disputed amount: €10,000
Safety Index 6.2 Below average
Our verdict No reaction

Superbet Casino RO - Player’s account has been closed.

Unresolved Submitted: 02 Jul 2024
Black points: 609
Disputed amount: 12,780 lei
Safety Index 8.9 High
Our verdict No reaction policy

LiliBet Casino JP - Player’s winnings were confiscated.

Unresolved Submitted: 01 Jul 2024
Black points: 399
Disputed amount: $7,244
Safety Index 8.0 High
Our verdict Insufficient evidence from casino

Kings of Sport Casino - Player’s withdrawal delayed despite verified KYC.

Unresolved Submitted: 29 Jun 2024
Black points: 889
Disputed amount: $2,225
Safety Index 3.3 Very low
Our verdict Uncertain case

BetFree Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 28 Jun 2024
Black points: 571
Disputed amount: €3,000
Safety Index 6.2 Below average
Our verdict No reaction

Superbet Casino RO - Player’s account has been closed.

Unresolved Submitted: 27 Jun 2024
Black points: 374
Disputed amount: 6,277 lei
Safety Index 8.9 High
Our verdict No reaction

99UBER Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 27 Jun 2024
Black points: 198
Disputed amount: A$403
Safety Index 4.4 Low
Our verdict No reaction policy

Doctor Spins Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 26 Jun 2024
Black points: 269
Disputed amount: £1,200
Safety Index 2.6 Very low
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