HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44605Opened942Not solved5581Solved12586Rejected25496
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: ??

Ocean Breeze Casino - Player wishes to close her casino account.

Ocean Breeze Casino
Safety Index:Very low Submitted: 16 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 418
Disputed amount: €2,772

Beem Casino - Player’s withdrawal has been delayed.

Beem Casino
Safety Index:Very low Submitted: 16 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 70
Disputed amount: $225

Bet2U Casino - Player claims that payment has been delayed.

Bet2U Casino
Safety Index:Very low Submitted: 16 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 116
Disputed amount: €1,200

Bet2U Casino - Player’s withdrawal has been delayed.

Bet2U Casino
Safety Index:Very low Submitted: 16 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 526
Disputed amount: $4,000

Cafe Casino - Player’s account has been audited.

Cafe Casino
Safety Index:Below average Submitted: 15 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 142
Disputed amount: $620

Royal Planet Casino - Player’s withdrawal has been delayed.

Royal Planet Casino
Safety Index:Low Submitted: 15 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 63
Disputed amount: Mex$10,000

Winnerama Casino - Player's account has been blocked.

Winnerama Casino
Safety Index:Low Submitted: 14 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 156
Disputed amount: €685

Mr Sloty Casino - Player’s withdrawal has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 14 Nov 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 580
Disputed amount: €1,200

Play Boom Casino - Player’s attempts to self-exclude himself have been overlooked.

Play Boom Casino
Safety Index:Low Submitted: 14 Nov 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 41
Disputed amount: $288

Royal Planet Casino - Player’s withdrawal has been delayed.

Royal Planet Casino
Safety Index:Low Submitted: 14 Nov 2022
Show more complaints (+10)
Showing 2,921 - 2,930 of 5,581 complaints
1...292 293 294...559
Go to pageof 559 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news