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All42,531Opened854Unresolved5,666Resolved13,421Rejected22,590
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Our verdict No reaction policy

Spins Deluxe Casino - Player’s self-exclusion request is delayed.

Unresolved Submitted: 17 Sep 2024
Black points: 242
Disputed amount: £1,000
Safety Index 3.6 Low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal has been delayed for months.

Unresolved Submitted: 17 Sep 2024
Black points: 179
Disputed amount: £650
Safety Index 0.6 Very low
Our verdict No reaction policy

Savanna Wins Casino - Player's self-exclusion request is delayed.

Unresolved Submitted: 16 Sep 2024
Black points: 523
Disputed amount: £3,000
Safety Index 1.6 Very low
Our verdict No reaction

LuckyDreams Casino - Player's account is closed without explanation.

Unresolved Submitted: 16 Sep 2024
Black points: 100
Disputed amount: 2,200 INR
Safety Index 6.6 Above average
Our verdict Sin from the past

LiliBet Casino - Player’s winnings were confiscated due to unclear bonus terms.

Unresolved Submitted: 13 Sep 2024
Disputed amount: €15,000
Safety Index 8.7 High
Our verdict No reaction

RoyalGame Casino - Player’s account is closed with no payment.

Unresolved Submitted: 13 Sep 2024
Black points: 167
Disputed amount: 75,000 Ft
Safety Index 6.8 Above average
Our verdict No reaction

CitoBet Casino - Player’s account has been disabled and is under investigation.

Unresolved Submitted: 13 Sep 2024
Black points: 186
Disputed amount: 3,700 R$
Safety Index 4.9 Low
Our verdict Insufficient evidence from casino

CitoBet Casino - Player's account has been suspended.

Unresolved Submitted: 12 Sep 2024
Black points: 250
Disputed amount: 300 R$
Safety Index 4.9 Low
Our verdict No reaction policy

God Odds Casino - Player’s account is closed and winnings are affected.

Unresolved Submitted: 10 Sep 2024
Black points: 224
Disputed amount: £900
Safety Index 6.9 Above average
Our verdict No reaction

Lotoland Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 10 Sep 2024
Black points: 1,117
Disputed amount: 265,530 INR
Safety Index 3.5 Low
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