I won over €4,000 at this casino. They advertise instant withdrawals on their website, but this is not even remotely true.
As long as I kept depositing, everything was fine. But when I won, the problems started. Every withdrawal was cancelled by the casino. For the past week, around 15 withdrawal requests have been cancelled every day and the support team keeps telling me that some department has already been informed.
The support only writes pre-written answers. I am not even offered an alternative withdrawal option. I am always just told to wait. From the outside, the casino seems reputable, but as soon as you win, the problems begin.
Therefore, I can only warn all players against depositing money here. You will not get your money, or at least you will have to fight for it for a very long time. Other players have had exactly the same problem, as can be seen in various complaints on the Internet.
If I finally get my money paid out in full, I will be happy to change this comment.
- Large selection of games
- Clear website
- The casino does not pay out
- Poor support with pre-written answers
- The casino uses tactics to not pay out