HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,458Opened868Unresolved5,830Resolved13,781Rejected22,979
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Kings of Sport Casino - Player's withdrawal is delayed and account is unresponsive.

Unresolved Submitted: 05 Jan 2025
Black points: 879
Disputed amount: Ł75
Safety Index 3.3 Very low
Our verdict No reaction

Panda Magic Casino - Player is locked out after winnings were delayed.

Unresolved Submitted: 04 Jan 2025
Black points: 116
Disputed amount: A$200
Safety Index 2.2 Very low
Our verdict No reaction

Freedom Casino - Player's withdrawal is delayed with no response.

Unresolved Submitted: 03 Jan 2025
Black points: 336
Disputed amount: €550
Safety Index 2.7 Very low
Our verdict No reaction policy

Play Boom Casino - Player's account is inaccessible and withdrawal is delayed.

Unresolved Submitted: 03 Jan 2025
Black points: 94
Disputed amount: €900
Safety Index 5.6 Below average
Our verdict No reaction

UUNSE Casino - Player's account has been closed without explanation.

Unresolved Submitted: 03 Jan 2025
Black points: 708
Disputed amount: €1,600
Safety Index 3.5 Low
Our verdict No reaction policy

SlotMonster Casino - Player's account is closed and withdrawal is delayed.

Unresolved Submitted: 03 Jan 2025
Black points: 536
Disputed amount: €4,000
Safety Index 2.7 Very low
Our verdict No reaction policy

Betti Casino - Player's withdrawal is being delayed.

Unresolved Submitted: 02 Jan 2025
Black points: 148
Disputed amount: €635
Safety Index 6.2 Below average
Our verdict Uncertain case

EGB Casino - Player’s withdrawal is significantly delayed.

Unresolved Submitted: 02 Jan 2025
Black points: 204
Disputed amount: $750
Safety Index 3.5 Low
Our verdict Insufficient evidence from casino

PokerBet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 01 Jan 2025
Black points: 51,523
Disputed amount: €50,017.56
Safety Index 1.4 Very low
Our verdict Insufficient evidence from casino

Rollbit Casino - Player’s withdrawal is delayed due to account inquiry.

Unresolved Submitted: 31 Dec 2024
Black points: 1,561
Disputed amount: €1,500
Safety Index 4.0 Low
Show more complaints (+10)
Showing 2,691 - 2,700 of 5,830 complaints
1...269 270 271...583
Go to pageof 583 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.