HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,530Opened862Unresolved5,664Resolved13,419Rejected22,585
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Bonanzino Casino - Player’s withdrawals are delayed.

Unresolved Submitted: 09 Dec 2024
Black points: 553
Disputed amount: €4,060
Safety Index 3.3 Very low
Our verdict No reaction policy

Electric Wins Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 09 Dec 2024
Black points: 510
Disputed amount: £3,000
Safety Index 0.1 Very low
Our verdict No reaction policy

Golden Genie Casino - Player's withdrawal is delayed indefinitely.

Unresolved Submitted: 09 Dec 2024
Black points: 96
Disputed amount: £750
Safety Index 0.6 Very low
Our verdict No reaction policy

Awbit Casino - Player's account cannot be verified.

Unresolved Submitted: 09 Dec 2024
Black points: 324
Disputed amount: €1,890
Safety Index 4.3 Low
Our verdict No reaction policy

Winit Casino - Player’s account closure request is delayed.

Unresolved Submitted: 08 Dec 2024
Black points: 40
Disputed amount: ??
Safety Index 2.2 Very low
Our verdict No reaction policy

Golden Genie Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 08 Dec 2024
Black points: 111
Disputed amount: £340
Safety Index 0.6 Very low
Our verdict No reaction

Netabet Casino - Player’s deposit is delayed.

Unresolved Submitted: 08 Dec 2024
Black points: 50
Disputed amount: Mex$100
Safety Index 7.3 Above average
Our verdict Insufficient evidence from casino

TGP Casino - Player's account access is blocked.

Unresolved Submitted: 07 Dec 2024
Black points: 16,297
Disputed amount: A$25,500
Safety Index 0.0 Very low
Our verdict No reaction

GOPLAY365 Casino - Player's account remains reactivated despite self-exclusion.

Unresolved Submitted: 06 Dec 2024
Black points: 363
Disputed amount: €600
Safety Index 5.6 Below average
Our verdict No reaction policy

BetFoxx Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 06 Dec 2024
Black points: 146
Disputed amount: £500
Safety Index 0.7 Very low
Show more complaints (+10)
Showing 2,581 - 2,590 of 5,664 complaints
1...258 259 260...567
Go to pageof 567 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.