HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,530Opened862Unresolved5,664Resolved13,419Rejected22,585
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

VertBet Casino - Player’s withdrawal has been delayed due to account issues.

Unresolved Submitted: 15 Dec 2024
Black points: 265
Disputed amount: €385
Safety Index 3.3 Very low
Our verdict No reaction

SlottoJAM Casino - Player’s account has been reopened, causing loss.

Unresolved Submitted: 15 Dec 2024
Black points: 100
Disputed amount: €44
Safety Index 3.0 Very low
Our verdict No reaction

Wins Royal Casino - Player's account is suspended after withdrawal attempts.

Unresolved Submitted: 15 Dec 2024
Black points: 630
Disputed amount: $3,754
Safety Index 3.7 Low
Our verdict No reaction

Wins Royal Casino - Player’s withdrawal has been delayed for weeks.

Unresolved Submitted: 15 Dec 2024
Black points: 308
Disputed amount: $1,353
Safety Index 3.7 Low
Our verdict Unreasonable excuse

PGOX.CLUB Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 14 Dec 2024
Black points: 848
Disputed amount: 2,562 R$
Safety Index 1.0 Very low
Our verdict No reaction policy

Treasure Spins Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 13 Dec 2024
Black points: 20
Disputed amount: 520 R$
Safety Index 1.6 Very low
Our verdict No reaction

Bonanzino Casino - Player faces delayed withdrawals.

Unresolved Submitted: 11 Dec 2024
Black points: 462
Disputed amount: €2,300
Safety Index 3.3 Very low
Our verdict No reaction

Shangri La Casino - Player’s account has been closed without explanation.

Unresolved Submitted: 11 Dec 2024
Black points: 558
Disputed amount: €3,000
Safety Index 5.8 Below average
Our verdict No reaction policy

Gangabet Casino MX - Player's withdrawals have been rejected.

Unresolved Submitted: 09 Dec 2024
Black points: 564
Disputed amount: Mex$89,000
Safety Index 4.4 Low
Our verdict No reaction policy

Kings of Sport Casino - Player's withdrawal is delayed.

Unresolved Submitted: 09 Dec 2024
Black points: 458
Disputed amount: $3,273
Safety Index 3.3 Very low
Show more complaints (+10)
Showing 2,571 - 2,580 of 5,664 complaints
1...257 258 259...567
Go to pageof 567 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.