HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,551Opened767Unresolved5,500Resolved13,135Rejected22,149
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Crayspin Casino - Player claims that payment has been delayed.

Unresolved Submitted: 17 Jan 2025
Black points: 997
Disputed amount: A$4,321
Safety Index 0.9 Very low
Our verdict No reaction policy

GoldenLion.bet Casino - Player's withdrawal has been delayed and canceled.

Unresolved Submitted: 17 Jan 2025
Black points: 87
Disputed amount: £250
Safety Index 0.4 Very low
Our verdict Insufficient evidence from casino

Wettigo Casino - Player’s account has been closed without clear reason.

Unresolved Submitted: 16 Jan 2025
Black points: 1,752
Disputed amount: €3,400
Safety Index 5.0 Below average
Our verdict Insufficient evidence from casino

Rollbit Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 16 Jan 2025
Black points: 3,998
Disputed amount: 4,000 USD₮
Safety Index 4.1 Low
Our verdict No reaction policy

BetFoxx Casino - Player's account has been closed with funds confiscated.

Unresolved Submitted: 15 Jan 2025
Black points: 232
Disputed amount: $1,240
Safety Index 0.6 Very low
Our verdict No reaction policy

Spicy Jackpots Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 15 Jan 2025
Black points: 138
Disputed amount: €575
Safety Index 1.7 Very low
Our verdict Insufficient evidence from casino

Rollbit Casino - Player’s withdrawals are delayed.

Unresolved Submitted: 15 Jan 2025
Black points: 11,000
Disputed amount: $11,000
Safety Index 4.1 Low
Our verdict No reaction

4Kasino Casino - Player's winnings have been confiscated.

Unresolved Submitted: 15 Jan 2025
Black points: 187
Disputed amount: 4,000 R$
Safety Index 1.5 Very low
Our verdict No reaction policy

Wild Wild Casino - Player's withdrawal is delayed.

Unresolved Submitted: 14 Jan 2025
Black points: 72
Disputed amount: €600
Safety Index 1.8 Very low
Our verdict No reaction policy

Sisal Casino - Player’s account remains closed, causing withdrawal issues.

Unresolved Submitted: 14 Jan 2025
Black points: 174
Disputed amount: €1,577
Safety Index 9.6 Very high
Show more complaints (+10)
Showing 2,321 - 2,330 of 5,500 complaints
1...232 233 234...550
Go to pageof 550 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!