HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,439Opened970Unresolved5,125Resolved12,401Rejected20,943
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 28 Mar 2025
Black points: 441
Disputed amount: £2,400
Safety Index 0.6 Very low
Our verdict No reaction

Ditobet Casino - Player’s account has been closed.

Unresolved Submitted: 28 Mar 2025
Black points: 3,337
Disputed amount: €14,000
Safety Index 1.5 Very low
Our verdict No reaction

BetterWin Casino - Player's deposit is delayed and refund ignored.

Unresolved Submitted: 28 Mar 2025
Black points: 120
Disputed amount: €120
Safety Index 2.9 Very low
Our verdict No reaction policy

Hornetbet Casino - Player’s account has been closed.

Unresolved Submitted: 27 Mar 2025
Black points: 2,353
Disputed amount: 30,000 CHF
Safety Index 3.0 Very low
Our verdict No reaction policy

Doctor Spins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 27 Mar 2025
Black points: 166
Disputed amount: £600
Safety Index 2.7 Very low
Our verdict No reaction policy

BetFoxx Casino - Player's withdrawal is delayed.

Unresolved Submitted: 27 Mar 2025
Black points: 90
Disputed amount: £250
Safety Index 0.6 Very low
Our verdict No reaction

KK Pokies Casino - Player claims that payment has been delayed.

Unresolved Submitted: 26 Mar 2025
Black points: 218
Disputed amount: A$488
Safety Index 2.0 Very low
Our verdict No reaction policy

Spin Million Casino - Player's winnings are still unpaid.

Unresolved Submitted: 26 Mar 2025
Black points: 355
Disputed amount: C$3,260
Safety Index 2.8 Very low
Our verdict No reaction

BluVegas Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 26 Mar 2025
Black points: 1,376
Disputed amount: €10,681
Safety Index 4.6 Low
Our verdict No reaction

Cryptorino.io Casino - Player's account is frozen, delaying withdrawals.

Unresolved Submitted: 26 Mar 2025
Black points: 632
Disputed amount: 1,400 USD₮
Safety Index 4.9 Low
Show more complaints (+10)
Showing 1,721 - 1,730 of 5,125 complaints
1...172 173 174...513
Go to pageof 513 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.