HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37128Opened1014Not solved4917Solved10299Rejected20898
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 96
Disputed amount: €1,680

Locowin Casino - Player has been accused of playing a restricted game.

Locowin Casino
Safety Index:Above average Submitted: 29 Apr 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 69
Disputed amount: 800 R$

Kings Castle Casino - Player's account was blocked.

Kings Castle Casino
Safety Index:Fresh casino Submitted: 29 Apr 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 66
Disputed amount: €500

Scatterhall Casino - Player’s withdrawal has been delayed.

Scatterhall Casino
Safety Index:Very low Submitted: 28 Apr 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 127
Disputed amount: €471

Scatterhall Casino - Player’s withdrawal has been delayed.

Scatterhall Casino
Safety Index:Very low Submitted: 28 Apr 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 897
Disputed amount: $4,800

BetMGM Casino NJ - Player encountered a technical glitch.

BetMGM Casino NJ
Safety Index:High Submitted: 28 Apr 2023
Unresolved Our verdict

Against fair gambling

Black points: 4587
Disputed amount: A$13,841

Ozwin Casino - Player's winnings were reduced.

Ozwin Casino
Safety Index:Low Submitted: 28 Apr 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 560
Disputed amount: £1,959

Casimpo Casino - Player's account was blocked.

Casimpo Casino
Safety Index:Above average Submitted: 27 Apr 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 45
Disputed amount: 10,000 INR

Indibet Casino - Player's account has been blocked.

Indibet Casino
Safety Index:Low Submitted: 27 Apr 2023
Unresolved Our verdict

Technical glitch

Black points: 685
Disputed amount: €620

1GoodBet Casino - Player’s withdrawal has been delayed.

1GoodBet Casino
Safety Index:Below average Submitted: 27 Apr 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 34
Disputed amount: €200

Spicy Jackpots Casino - Player’s withdrawal has been delayed.

Spicy Jackpots Casino
Safety Index:Very low Submitted: 27 Apr 2023
Show more complaints (+10)
Showing 1,551 - 1,560 of 4,917 complaints
1...155 156 157...492
Go to pageof 492 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news