The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All35,443Opened802Unresolved4,645Resolved11,055Rejected18,941
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

LuckyDreams Casino - Player's account is closed without explanation.

Unresolved Submitted: 16 Sep 2024
Black points: 100
Disputed amount: 2,200 INR
Safety Index:Above average
Our verdict Sin from the past

LiliBet Casino - Player’s winnings were confiscated due to unclear bonus terms.

Unresolved Submitted: 13 Sep 2024
Disputed amount: €15,000
Safety Index:High
Our verdict No reaction

RoyalGame Casino - Player’s account is closed with no payment.

Unresolved Submitted: 13 Sep 2024
Black points: 167
Disputed amount: 75,000 Ft
Safety Index:Above average
Our verdict No reaction

CitoBet Casino - Player’s account has been disabled and is under investigation.

Unresolved Submitted: 13 Sep 2024
Black points: 186
Disputed amount: 3,700 R$
Safety Index:Low
Our verdict Insufficient evidence from casino

CitoBet Casino - Player's account has been suspended.

Unresolved Submitted: 12 Sep 2024
Black points: 250
Disputed amount: 300 R$
Safety Index:Low
Our verdict No reaction policy

God Odds Casino - Player’s account is closed and winnings are affected.

Unresolved Submitted: 10 Sep 2024
Black points: 224
Disputed amount: £900
Safety Index:Above average
Our verdict No reaction

Lotoland Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 10 Sep 2024
Black points: 1,117
Disputed amount: 265,530 INR
Safety Index:Above average
Our verdict Failed self-exclusion

Zodiacbet Casino - Player’s account closure request was ignored.

Unresolved Submitted: 10 Sep 2024
Black points: 2,208
Disputed amount: €4,000
Safety Index:Very low
Our verdict No reaction

Mexswin Casino - Player's withdrawal is delayed and account access is restricted.

Unresolved Submitted: 09 Sep 2024
Black points: 251
Disputed amount: Mex$20,000
Safety Index:Very low
Our verdict No reaction

J9.com Casino - Player’s account is blocked after winnings.

Unresolved Submitted: 08 Sep 2024
Black points: 341
Disputed amount: $580
Safety Index:Below average
Show more complaints (+10)
Showing 1,521 - 1,530 of 4,645 complaints
1...152 153 154...465
Go to pageof 465 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.