HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43799Opened826Not solved5495Solved12383Rejected25095
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 129
Disputed amount: €500

Spintornado Casino - Player’s withdrawal is delayed.

Spintornado Casino
Safety Index:Low Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 132
Disputed amount: $150

This Is Vegas Casino - Player's promised prize remains uncredited.

This Is Vegas Casino
Safety Index:Very low Submitted: 06 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 42
Disputed amount: €100

Superb Casino - Player’s withdrawal has been delayed.

Superb Casino
Safety Index:Very low Submitted: 06 Dec 2023
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 50
Disputed amount: €80

Betandplay Casino - Player’s deposit has not been recognized by the casino.

Betandplay Casino
Safety Index:High Submitted: 05 Dec 2023
Unresolved Our verdict

Against fair gambling

Black points: 756
Disputed amount: €700

Black Label Casino - Player's winnings have been confiscated.

Black Label Casino
Safety Index:Very low Submitted: 05 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 80
Disputed amount: Can$1,000

Slootz Casino - Player’s withdrawal has been delayed.

Slootz Casino
Safety Index:Very low Submitted: 05 Dec 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 178
Disputed amount: 5,000 kr

Winsly Casino - Player’s self-exclusion request was ignored for two weeks.

Winsly Casino
Safety Index:High Submitted: 05 Dec 2023
Unresolved Our verdict

Uncertain case, good regulator

Black points: 645
Disputed amount: €3,600

888 Casino IT - Player's account is blocked.

888 Casino IT
Safety Index:High Submitted: 05 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 105
Disputed amount: £318

Superb Casino - Player’s withdrawal has been delayed.

Superb Casino
Safety Index:Very low Submitted: 05 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 331
Disputed amount: €1,900

Slotmaniax Casino - Player’s winnings haven’t been received yet.

Slotmaniax Casino
Safety Index:Above average Submitted: 05 Dec 2023
Show more complaints (+10)
Showing 1,321 - 1,330 of 5,495 complaints
1...132 133 134...550
Go to pageof 550 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news