HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,671Opened913Unresolved5,696Resolved13,502Rejected22,560
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Bet24-7 Casino - Player’s withdrawal was delayed.

Resolved Submitted: 16 Oct 2023
Disputed amount: €900
Safety Index 1.0 Very low
Our verdict Case closed

Bet1000 Casino - Player reports repeated payment rejections.

Resolved Submitted: 16 Oct 2023
Disputed amount: 75,000 руб
Safety Index 5.7 Below average
Our verdict Case closed

Snatch Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 16 Oct 2023
Disputed amount: €2,000
Safety Index 9.8 Very high
Our verdict Case closed

Gama Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 16 Oct 2023
Disputed amount: €180
Safety Index 9.7 Very high
Our verdict Case closed

Spinarium Casino - Casino refuses to close player's account.

Resolved Submitted: 16 Oct 2023
Disputed amount: ??
Safety Index 1.0 Very low
Our verdict Case closed

SELECT.bet Casino - Player struggles with delayed withdrawal.

Resolved Submitted: 15 Oct 2023
Disputed amount: $1,208
Safety Index 1.2 Very low
Our verdict Case closed

Genting Casino - Player can't receive withdrawals via Astropay.

Resolved Submitted: 15 Oct 2023
Disputed amount: 104,900 INR
Safety Index 9.1 Very high
Our verdict Case closed

Yoju Casino - Player with gambling addiction is baited with bonus offers.

Resolved Submitted: 15 Oct 2023
Disputed amount: €1,780
Safety Index 8.6 High
Our verdict Case closed

Bet1000 Casino - Player's withdrawal denied due to multiple account claim.

Resolved Submitted: 15 Oct 2023
Disputed amount: 1,500 лв
Safety Index 5.7 Below average
Our verdict Case closed

LuckyDreams Casino - Delayed withdrawal due to repeated document requests.

Resolved Submitted: 15 Oct 2023
Disputed amount: C$2,800
Safety Index 6.6 Above average
Show more complaints (+10)
Showing 9,611 - 9,620 of 13,502 complaints
1...961 962 963...1,351
Go to pageof 1,351 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.