HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37067Opened1023Not solved4913Solved10288Rejected20843
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €112

7Signs Casino - Player reports discrepancies in transaction history.

7Signs Casino
Safety Index:High Submitted: 06 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: $2,500

DuckyLuck Casino - Player's withdrawal of winnings is delayed.

DuckyLuck Casino
Safety Index:Above average Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: £2,800

Lottoland Casino UK - Player’s account was closed after confirmed withdrawals.

Lottoland Casino UK
Safety Index:High Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €250

Goldwin Casino - Player experiences validation delay delaying withdrawal.

Goldwin Casino
Safety Index:Above average Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: $50

Lucky Owl Club Casino - Player’s withdrawal has been delayed.

Lucky Owl Club Casino
Safety Index:Low Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €370

Verde Casino - Player's account has been blocked after winning.

Verde Casino
Safety Index:High Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €15

RocketPlay Casino - Player's promised free bet not credited.

RocketPlay Casino
Safety Index:Very high Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €272

Joker8 Casino - Player’s withdrawal is delayed.

Joker8 Casino
Safety Index:High Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €493

Spinanga Casino - Player's withdrawals are delayed due to website issues.

Spinanga Casino
Safety Index:Very high Submitted: 05 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €1,900

Platincasino - Player's withdrawal request continually cancelled.

Platincasino
Safety Index:High Submitted: 05 Feb 2024
Show more complaints (+10)
Showing 851 - 860 of 10,288 complaints
1...85 86 87...1029
Go to pageof 1,029 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news