HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,711Opened1,059Unresolved4,807Resolved11,809Rejected20,036
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Nine Casino - Player's account verification faces delay.

Resolved Submitted: 06 Feb 2024
Disputed amount: €1,000
Safety Index:Very high
Our verdict Case closed

Instaspin Casino - Player's deposit locked and bonus cleared.

Resolved Submitted: 06 Feb 2024
Disputed amount: €396
Safety Index:Low
Our verdict Case closed

Verde Casino - Player's account has been blocked after winning.

Resolved Submitted: 05 Feb 2024
Disputed amount: €370
Safety Index:Very high
Our verdict Case closed

Joker8 Casino - Player’s withdrawal is delayed.

Resolved Submitted: 05 Feb 2024
Disputed amount: €272
Safety Index:High
Our verdict Case closed

Spinanga Casino - Player's withdrawals are delayed due to website issues.

Resolved Submitted: 05 Feb 2024
Disputed amount: €493
Safety Index:High
Our verdict Case closed

Videoslots Casino Ontario - Player’s withdrawal is delayed.

Resolved Submitted: 04 Feb 2024
Disputed amount: C$750
Safety Index:Very high
Our verdict Case closed

BetOnRed Casino - Player is unable to access casino application.

Resolved Submitted: 04 Feb 2024
Disputed amount: €130
Safety Index:High
Our verdict Case closed

B7 Casino - Player claims that payment has been delayed.

Resolved Submitted: 04 Feb 2024
Disputed amount: €3,000
Safety Index:Very high
Our verdict Case closed

LuckyLouis Casino DE - Player’s deposit has not been credited.

Resolved Submitted: 04 Feb 2024
Disputed amount: €50
Safety Index:High
Our verdict Case closed

Wintomato Casino - Player’s balance was adjusted without explanation.

Resolved Submitted: 04 Feb 2024
Disputed amount: C$1,138
Safety Index:High
Show more complaints (+10)
Showing 7,261 - 7,270 of 11,809 complaints
1...726 727 728...1,181
Go to pageof 1,181 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.