HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,478Opened834Unresolved5,658Resolved13,410Rejected22,576
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Housebets Casino - Player’s account is closed and funds confiscated.

Resolved Submitted: 23 Jul 2026
Disputed amount: 125 USD₮
Safety Index 7.7 Above average
Our verdict Case closed

21.com Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 23 Jul 2026
Disputed amount: €500
Safety Index 6.3 Below average
Our verdict Case closed

Flagman Casino - Player’s withdrawal is delayed.

Resolved Submitted: 23 Jul 2026
Disputed amount: €105
Safety Index 7.4 Above average
Our verdict Case closed

CatCasino - Player’s account has not been self-excluded as requested.

Resolved Submitted: 22 Jul 2026
Disputed amount: 110,000 руб
Safety Index 8.9 High
Our verdict Case closed

HitMe Casino - Player’s withdrawal request has been denied.

Resolved Submitted: 22 Jul 2026
Disputed amount: €950
Safety Index 2.4 Very low
Our verdict Case closed

Turbo Wins Casino - Player's account is closed, causing withdrawal issues.

Resolved Submitted: 22 Jul 2026
Disputed amount: €4,000
Safety Index 1.4 Very low
Our verdict Case closed

NaoBet Casino - Player's withdrawal has been delayed and account issues.

Resolved Submitted: 22 Jul 2026
Disputed amount: C$500
Safety Index 7.2 Above average
Our verdict Case closed

Goldex Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 22 Jul 2026
Disputed amount: €500
Safety Index 7.8 Above average
Our verdict Case closed

Fiery Play Casino - Player's withdrawal is delayed due to lack of response.

Resolved Submitted: 22 Jul 2026
Disputed amount: C$1,000
Safety Index 7.4 Above average
Our verdict Case closed

HitNSpin Casino - Player’s verification is delayed and rejected.

Resolved Submitted: 22 Jul 2026
Disputed amount: C$2,648
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 231 - 240 of 13,410 complaints
1...23 24 25...1,341
Go to pageof 1,341 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.