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All43,358Opened862Unresolved5,814Resolved13,761Rejected22,921
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Our verdict Case closed

Casino Venetian - Player’s two deposits have never been credited to her account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €80
Safety Index 4.8 Low
Our verdict Case closed

Slotman Casino - Player’s account has been closed due to alleged self-exclusion.

Resolved Submitted: 08 Apr 2020
Disputed amount: A$92
Safety Index 8.6 High
Our verdict Case closed

Casoola Casino - Player’s deposit has never been credited to their account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €20
Safety Index 5.5 Below average
Our verdict Case closed

Casino Venetian - Player wishes to close his casino account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €30
Safety Index 4.8 Low
Our verdict Case closed

Spin Palace Casino - Player’s account has been blocked.

Resolved Submitted: 07 Apr 2020
Disputed amount: NZ$11,800
Safety Index 8.5 High
Our verdict Case closed

Winorama Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 06 Apr 2020
Disputed amount: €500
Safety Index 3.1 Very low
Our verdict Case closed

Winorama Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Apr 2020
Disputed amount: €3,500
Safety Index 3.1 Very low
Our verdict Case closed

Jambo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 03 Apr 2020
Disputed amount: €1,200
Safety Index 7.8 Above average
Our verdict Case closed

Slotjoint Casino - Player has been experiencing technical issues while playing.

Resolved Submitted: 02 Apr 2020
Disputed amount: NZ$250
Safety Index 8.2 High
Our verdict Case closed

Jackpot.com Casino - Player’s requesting his deposit to be returned.

Resolved Submitted: 02 Apr 2020
Disputed amount: €700
Safety Index 8.1 High
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