HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42227Opened808Not solved5361Solved11952Rejected24106
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: $300

Red Dog Casino - Player’s withdrawal has been delayed.

Red Dog Casino
Safety Index:High Submitted: 02 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: £525

VoodooDreams Casino - Player’s struggling to complete KYC verification.

VoodooDreams Casino
Safety Index:Low Submitted: 02 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: €20

Mason Slots Casino - Player’s deposit has never been credited to his account.

Mason Slots Casino
Safety Index:Above average Submitted: 02 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: €10

Freaky Aces Casino - Player’s deposit has never been credited to his casino account.

Freaky Aces Casino
Safety Index:Low Submitted: 01 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: €50

StickyWilds Casino - Player has been accused of opening multiple accounts.

StickyWilds Casino
Safety Index:High Submitted: 31 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €1,500

Vulkan Vegas Casino - Player’s struggling to withdraw his winnings.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 31 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: R2,000

Slots Garden Casino - Player’s withdrawal has been delayed.

Slots Garden Casino
Safety Index:Below average Submitted: 31 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: £3,940

mr.play Casino - Player’s struggling to complete KYC verification.

mr.play Casino
Safety Index:High Submitted: 31 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: A$1,000

Planet 7 OZ Casino - Player’s struggling to withdraw her winnings.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 29 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €182

Betchaser Casino - Player’s struggling to complete account verification.

Betchaser Casino
Safety Index:High Submitted: 29 Jul 2020
Show more complaints (+10)
Showing 11,361 - 11,370 of 11,952 complaints
1...1136 1137 1138...1196
Go to pageof 1,196 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more