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All41,047Opened908Unresolved5,349Resolved12,908Rejected21,882
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Our verdict Player stopped responding

StarVegas Casino IT - Player’s enquiring about withdrawal process.

Closed Submitted: 11 Apr 2020
Disputed amount: €100
Safety Index 8.4 High
Our verdict Player stopped responding

Osiris Casino - Player’s requests for self-exclusion have been overlooked.

Closed Submitted: 11 Apr 2020
Disputed amount: €100
Safety Index 3.1 Very low
Our verdict Other

Casinochan - Player’s questioning casino’s withdrawal and verification procedures.

Closed Submitted: 09 Apr 2020
Disputed amount: A$800
Safety Index 7.7 Above average
Our verdict Player stopped responding

House Of Pokies Casino - Player is refusing to provide personal details for verification.

Closed Submitted: 09 Apr 2020
Disputed amount: A$403
Safety Index 2.9 Very low
Our verdict Unjustified complaint

mFortune Casino - Player’s experiencing difficulties completing verification process.

Closed Submitted: 09 Apr 2020
Disputed amount: £100
Safety Index 8.5 High
Our verdict Unjustified complaint

Europa Casino - Player is struggling to withdraw her bonus winnings.

Closed Submitted: 09 Apr 2020
Disputed amount: C$845
Safety Index 8.5 High
Our verdict Unjustified complaint

Fortune Clock Casino - Player’s withdrawal has been delayed due to uncomplete KYC verification.

Closed Submitted: 08 Apr 2020
Disputed amount: €1,200
Safety Index 5.2 Below average
Our verdict Player stopped responding

Casino Venetian - Player’s “Refer a Friend” bonus hasn’t been granted.

Closed Submitted: 07 Apr 2020
Disputed amount: €30
Safety Index 4.8 Low
Our verdict Player stopped responding

Casino Venetian - Player is struggling to withdraw her winnings.

Closed Submitted: 07 Apr 2020
Disputed amount: €1,772.82
Safety Index 4.8 Low
Our verdict Player stopped responding

Cresus Casino - Player’s winnings have been cancelled.

Closed Submitted: 07 Apr 2020
Disputed amount: €6,700
Safety Index 8.9 High
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