HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44475Opened966Not solved5562Solved12543Rejected25404
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,000

Frank & Fred Casino - Player has experienced a technical glitch.

Frank & Fred Casino
Safety Index:Above average Submitted: 23 Mar 2021
Case closed Our verdict

Other

Disputed amount: $3,584

1xSlots Casino - Player’s winnings haven’t been rewarded.

1xSlots Casino
Safety Index:High Submitted: 23 Mar 2021
Case closed Our verdict

Other

Disputed amount: €700

Robet247 Casino - Player’s bonus winnings have been voided.

Robet247 Casino
Safety Index:Low Submitted: 23 Mar 2021
Case closed Our verdict

Other

Disputed amount: €184

Slottica Casino - Player’s struggling to withdraw his winnings.

Slottica Casino
Safety Index:Low Submitted: 23 Mar 2021
Case closed Our verdict

Insufficient evidence from player

Disputed amount: 100,000 Kč

Chance Casino - Player complains that he didn’t win anything.

Chance Casino
Safety Index:Very high Submitted: 23 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €4,000

Spin Million Casino - Player’s winnings have been voided.

Spin Million Casino
Safety Index:Low Submitted: 23 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €200

BondiBet Casino - Player’s account has been disabled.

BondiBet Casino
Safety Index:Below average Submitted: 23 Mar 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,190

mr.play Casino - Player’s winnings have been reduced.

mr.play Casino
Safety Index:High Submitted: 23 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Cybercasino3077 - Player’s deposit has never been credited to his casino account.

Cybercasino3077
Safety Index:Very low Submitted: 22 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €53

PokerStars Casino GR - Player’s account has been charged inaccurately.

PokerStars Casino GR
Safety Index:Above average Submitted: 22 Mar 2021
Show more complaints (+10)
Showing 21,451 - 21,460 of 25,404 complaints
1...2145 2146 2147...2541
Go to pageof 2,541 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news