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All41,052Opened910Unresolved5,349Resolved12,909Rejected21,884
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Our verdict Player stopped responding

Boo Casino - Player’s struggling to retrieve his winnings.

Closed Submitted: 27 Apr 2020
Disputed amount: €517
Safety Index 6.0 Below average
Our verdict Unjustified complaint

Bonza Spins Casino - Player’s winnings were confiscated.

Closed Submitted: 27 Apr 2020
Disputed amount: A$1,500
Safety Index 2.8 Very low
Our verdict Unjustified complaint

Casoo Casino - Player’s winnings were confiscated.

Closed Submitted: 27 Apr 2020
Disputed amount: €5,600
Safety Index 8.6 High
Our verdict Player stopped responding

House Of Pokies Casino - Player is trying to close his account.

Closed Submitted: 27 Apr 2020
Disputed amount: ??
Safety Index 2.9 Very low
Our verdict Player stopped responding

Casino SuperWins - Player’s withdrawal request was denied.

Closed Submitted: 26 Apr 2020
Disputed amount: £702
Safety Index 4.7 Low
Our verdict Other

Punt Casino ZA - Player is complaining about a casino.

Closed Submitted: 26 Apr 2020
Disputed amount: €1
Safety Index 5.5 Below average
Our verdict Player stopped responding

White Lion Casino - Player’s struggling to complete KYC verification.

Closed Submitted: 26 Apr 2020
Disputed amount: €370
Safety Index 3.3 Very low
Our verdict Player stopped responding

Spy Slots Casino - Player’s account has been blocked.

Closed Submitted: 26 Apr 2020
Disputed amount: £390
Safety Index 9.1 Very high
Our verdict Unjustified complaint

Tropica Casino - Player’s enquiring about bonuses.

Closed Submitted: 26 Apr 2020
Disputed amount: €100
Safety Index 2.2 Very low
Our verdict Player stopped responding

Roo Casino - Player’s struggling to withdraw her winnings.

Closed Submitted: 25 Apr 2020
Disputed amount: A$1,000
Safety Index 3.2 Very low
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